Steven W Allen
Front Desk Security Admin
Raleigh,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Security Professional
Allied Universal Security Services
10.2010 - Current
- Monitor security camera system day and night to protect lives and property.
- Record incident reports with detailed accounts of occurrences.
- Monitor property and investigated any areas of suspicion.
- Respond to calls in both routine and emergency situations.
- Unlock rooms and suites for authorized contractors.
- Verify each individual’s right to enter restricted areas and denied access to unauthorized persons.
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Process and log accurate and detailed incident reports.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Help Desk Support
Computer Task Group, CTG/IBM
03.1997 - 02.2004
- Walked user through series of steps to determine problem and implement likely solution.
- Logged activities in tracking system to maintain accurate, timely records.
- Maintained inventory of cell phones, laptops and peripheral equipment.
- Installed new desktop systems and migrated data to new machines.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
Education
Medical Lab Certification - Phlebotomy
Nash Community College
Rocky Mount, NCNo Degree - Business Management
North Carolina Central University
Durham, NCHigh School Diploma -
Northern Nash Sr High
Rockymount NC06.1982
Skills
- Superior customer service
- Keen observer
- Security Reporting
- Work ethic
- Verbal and written communication
- Excellent Communication
- Self-Motivated
- Shift Work
- Safety and Security
- Report Writing
- Crisis Situations
- Effective Verbal Communication
- Medical Emergency Response
- Effective Working Relationships
- CPR Certified
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteImportant To Me
Work-life balanceCareer advancementCompany CultureWork from home optionPersonal development programsFlexible work hours401k matchStock Options / Equity / Profit SharingHealthcare benefitsTimeline
Security Professional
Allied Universal Security Services
10.2010 - Current
Help Desk Support
Computer Task Group, CTG/IBM
03.1997 - 02.2004
Medical Lab Certification - Phlebotomy
Nash Community College
No Degree - Business Management
North Carolina Central University
High School Diploma -
Northern Nash Sr High