Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
Hi, I’m

Stevetta Allen

NEW IBERIA,LA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

11
years of professional experience

Work History

Murphy USA

Cashier
08.2022 - Current

Job overview

  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Arise Work From Home

Agent Representative
04.2013 - 08.2023

Job overview

  • Increased customer satisfaction by providing timely and accurate information on products and services.
  • Streamlined communication between clients and company departments, improving overall efficiency.
  • Assisted in the development of new sales strategies, resulting in increased revenue for the company.
  • Conducted thorough research to remain updated on industry trends, ensuring top-notch service for clients.
  • Provided exceptional support to clients during the onboarding process, fostering strong relationships.
  • Collaborated with team members to consistently meet or exceed monthly sales targets.
  • Managed a diverse portfolio of accounts, maintaining high levels of client retention and satisfaction.
  • Resolved customer complaints effectively, ensuring continued loyalty and repeat business.
  • Developed a strong understanding of various product offerings, enabling informed recommendations to clients.
  • Maintained meticulous records of all client interactions and transactions for future reference and analysis.
  • Worked closely with management to identify potential areas for growth within existing client base.
  • Participated in ongoing training programs to continuously improve skills and stay current on industry developments.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Quantum Workplace

Work From Home Agent
01.2014 - 12.2022

Job overview

  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
  • Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
  • Provided personalized assistance to customers, boosting overall satisfaction and retention rates.
  • Collaborated with team members to ensure seamless communication and coordination across various departments.
  • Established rapport with customers through active listening skills, empathy, and understanding of their needs or concerns.
  • Maintained organized records of all interactions with clients for future reference or follow-up purposes when necessary.
  • Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
  • Adhered to company guidelines for quality assurance purposes, ensuring professionalism throughout all communications with clients.
  • Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
  • Handled escalated situations calmly by applying conflict resolution skills when dealing with challenging customers or complex issues.
  • Participated in ongoing training sessions to stay current on industry trends, best practices, and company policies or procedures.
  • Demonstrated adaptability and flexibility in adjusting to changes in schedules, workload, or company priorities.
  • Maintained a high level of confidentiality, protecting sensitive customer information while adhering to all data security protocols.
  • Contributed ideas, decision-making skills and good judgment to achieve objectives.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Delivered services to customer locations within specific timeframes.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Learned and adapted quickly to new technology and software applications.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Education

Penn Foster Career School
Scranton, PA

High School Diploma
04.2019

University Overview

Skills

  • Product Recommendations
  • Customer Service
  • Cash Handling
  • POS Systems
  • ID Verification
  • Customer Assistance
  • Payment Processing
  • Payment Collection
  • Refund Handling
  • Merchandise Restocking
  • Money Handling
  • Cash Drawer Balancing
  • Client Service
  • Cash Counting Machine Operations
  • Till Counting
  • Identification Checks
  • Cash Register Systems
  • Verbal and Written Communication

Languages

English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Timeline

Cashier
Murphy USA
08.2022 - Current
Work From Home Agent
Quantum Workplace
01.2014 - 12.2022
Agent Representative
Arise Work From Home
04.2013 - 08.2023
Penn Foster Career School
High School Diploma

Similar Profiles

CREATE PROFILE
Stevetta Allen