Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Stevi Smith

Joplin,MO

Summary

Dedicated medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Administrative Coordinator/Employee Service Manager

Integrity Home Care & Hospice/Bayada Home Care
09.2022 - Current
  • Overseeing office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Training of employees in company and regulatory compliance requirements to promote conformance.
  • Established workflow processes, monitored daily productivity and implement modifications to improve overall performance of personnel.
  • Assigning tasks through out pipeline and coordinate orientations.
  • Hire, managed, developed and train new hire staff, establish and monitor goals, conduct performance reviews and administered salaries for staff within orientation.
  • Complete weekly payroll for new hire orientations.
  • Overseeing appointment scheduling and itinerary coordination for Care-givers.
  • Mange invoices and reports for office.
  • Arrange orientation conferences for company employees and new hires.
  • Initiate timely project management within budget constraints.

Medial Assistant Instructor

Wichita Technical Institute
10.2018 - 09.2022
  • Leadership role with labs and lectures that included: detailed lesson plans, testing, homework, achievable 12 week course of study, accurate syllabi, and power point demonstrations.
  • Very rewarding position that gave me opportunity to support individuals succeed with in their medical education.
  • Classes I facilitated include, Medical Terminology, Anatomy and Physiology, Medical Assisting with Clinical Labs.
  • Programming Canvas materials for online classes
  • Lab and lecture of directing patients to exam rooms, fielded questions and prepared for physician examinations.
  • Instruct student how to Assist with routine checks and diagnostic testing by collecting and processing specimens.
  • Promoted office efficiency, coordinating charts, completing insurance forms and how to help patients with diverse needs.
  • Instruct students how to properly document vital signs and health history for patients in clinic and hospital environments. Prepare patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Record competency of clinical procedures and gathering data for physician in a timely manner. Order and prepared reagents and supplies. Verifying appropriate lab couriers picked up collected lab specimens.
  • Supported students in their duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus..
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Taught students about medications, procedures and care plan instructions and how to obtained client medical history, medication information, symptoms and allergies. Schedule appointments, register patients and distribute sample pharmaceuticals as prescribed.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collaborated with medical and administrative personnel to maintain students focus and engaging and compassionate environment.
  • Provided support during classes, group lessons and classroom activities.
  • Supported student learning objectives through personalized and small group assistance.

Medical Assistant Instructor

Vatterott College
06.2017 - 12.2019
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Increased learning initiatives by educating students using Canvas with course materials and laboratory studies.
  • Implemented new educational techniques to boost student comprehension while reducing learning time.
  • Analyzed clinical settings' effectiveness in helping students achieve course and program outcomes.
  • Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
  • Supervised students when administering medications to maintain patient safety.
  • Assigned students to patients based on students' learning objectives and patient needs.
  • Provided immediate and constructive feedback to students individually and as group.
  • Conducted clinical simulations and provided feedback for each individual student.
  • Evaluated students' competencies through written assignments and examinations.
  • Collaborated with other instructors to implement best practices to enhance student learning.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Participated in team-building activities to enhance working relationships.

Florist

Twiggz
08.2017 - 06.2018
  • Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
  • Assisted customers with floral product design and selection by imparting knowledge of flowers and plants.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Provided customers with courteous, knowledgeable and efficient service.
  • Performed daily cash register opening and closing functions and generated daily sales reports.
  • Maintained high standard of organization and cleanliness of store premises.
  • Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.
  • Inputted customer requests into database system
  • Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Sourced and selected wholesale flower distributors aligned with inventory needs and customer demand.
  • Quoted, generated and processed customer orders to meet specifications and various occasions.

Medical Assistant

Manzer Family Medicine
12.2013 - 10.2016
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained pre- and post-treatment vital signs and weight.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Taught patients about medications, procedures and care plan instructions.
  • Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
  • Prepared initial patient charts for admission.

Medical Assistant

Consumer Direct Services
02.1999 - 11.2012
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Administered medications or treatments such as suppositories and enemas as directed by nurse or physician.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Employed mobility devices and equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

Florist

Florist and The Merchant
06.1996 - 11.2011
  • Inventoried plants and flower care supplies and ordered more.
  • Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
  • Supervised employees in floral department.
  • Mentored new sales associates to contribute to store's positive culture.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.

Respiratory Therapist

Freeman Hospital
03.2007 - 10.2011
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
  • Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.
  • Managed and operated mechanical ventilators to deliver airway management.
  • Analyzed patient and family feedback to identify opportunities for staff recognition and areas for improvement.
  • Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Developed system of staff communication to enable quicker implementation of treatment plans and improved comprehensive patient care.
  • Assessed, diagnosed and treated breathing issues.
  • Treated patients after conducting assessments and laboratory testing.
  • Evaluated care policies using patient records and current research findings to develop better treatment.
  • Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
  • Conducted tests such as EKGs and drainages.
  • Assessed response to planned care through monitoring and recording patient condition.
  • Responded to emergency codes and calls during off-hours and immediately initiated treatment.
  • Educated patient and family on patient's illness and available remedies.
  • Provided emergency care to patients.
  • Analyzed and ran tests and conveyed results to other staff.

Education

Associate of Science - Respiratory Therapy

Missouri Southern University
Joplin, MO
2006

Skills

  • Clear Communication
  • Problem Anticipation and Resolution
  • Student and Patient Relations
  • Time Management
  • Critical Thinking
  • Multitasking and Prioritization
  • Social Perceptiveness
  • Decision Making
  • Flexibility and Adaptability
  • Remote Video Conferencing
  • Relationship Building
  • Conflict Resolution
  • Willingness to Learn
  • Policies and procedures
  • Verbal and written communication

Certification

CPR Certification

Additional Information

  • To whom it may concern: It is my pleasure to recommend Stevi Smith who worked as an adjunct medical assistant instructor at Vatterott College prior to the company closing. Stevi exhibited great performance with a positive attitude every day. She was passionate in her position and was determined to give her students the very best education and engaged with her students to ensure success. Stevi was very proactive in her position and was a joy to work with.Vatterott College closed unexpectedly on December 17, 2018. If the college were still open, I would not hesitate to request Stevi to continue as an adjunct instructor in the medical department. She was always very helpful in every area working alongside me as her Director of Education, was punctual, and met deadlines when requested. I would recommend Stevi Smith for any position she may be searching. Stevi possesses a vibrant personality and will dedicate quality performance as your next employee. Best regards, Krysti Muhic Director of Education Vatterott College 417.393.8947

Timeline

Administrative Coordinator/Employee Service Manager

Integrity Home Care & Hospice/Bayada Home Care
09.2022 - Current

Medial Assistant Instructor

Wichita Technical Institute
10.2018 - 09.2022

Florist

Twiggz
08.2017 - 06.2018

Medical Assistant Instructor

Vatterott College
06.2017 - 12.2019

Medical Assistant

Manzer Family Medicine
12.2013 - 10.2016

Respiratory Therapist

Freeman Hospital
03.2007 - 10.2011

Medical Assistant

Consumer Direct Services
02.1999 - 11.2012

Florist

Florist and The Merchant
06.1996 - 11.2011

Associate of Science - Respiratory Therapy

Missouri Southern University

Similar Profiles

CREATE PROFILE
Stevi Smith