Summary
Overview
Work History
Education
Skills
Timeline
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Stevie Bastian

Durham,NC

Summary

12 years with the company in January

Held multiple roles through Operations, asset protection, inventory management, and safety/security controls

Overview

3
3
years of professional experience

Work History

Store Manager of Operations

Walmart
Chapel Hill, NC
04.2022 - Current
  • Increased sales by 106% with special displays and promotions.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store 246 employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Analyzed and interpreted store trends to facilitate planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

Store Lead

Walmart
Deland, FL
12.2019 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Reviewed daily financial records and reports and identified deficiencies in need of attention.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Answered product questions and assisted customers in selection and checkout.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

No Degree -

Victor Valley College
Victorville, CA

Skills

  • Verbal and Written Communication
  • Financial Statement Review
  • Supply Ordering
  • Staff Supervision
  • Administrative Management
  • Payroll Management
  • Management Training
  • Inventory Management
  • Customer Service
  • Profit and Loss Statements
  • P&L Administration
  • Disciplinary Enforcement
  • Safety and Security Enforcement
  • Standards and Practices
  • Logistics

Timeline

Store Manager of Operations

Walmart
04.2022 - Current

Store Lead

Walmart
12.2019 - Current

No Degree -

Victor Valley College

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Stevie Bastian