Excellent customer service, communication, and time management skills. Good with follow up, able to research & problem solve. Experience includes contract negotiations, customer service, project management, marketing strategies and bookkeeping.
Overview
17
17
years of professional experience
Work History
Store Manager
M Schwartz Jewelers
01.2017 - Current
Responsible development for all forms and procedures related to jewelry intake and store sales, including sales procedures, layaways, consignment, jewelry inventory, repairs and daily/monthly sales spreadsheets
Increased store sales year over year of at lease 10%
Hired and managed store sales staff of four
Trained on completing sales invoice, operating credit card machine, sales procedures, collaboration with all team members
Created and maintained monthly work schedule, time sheets, layaway forms, sales and customer spreadsheets
Worked as team member in designing display cases to determine best use of space and appearance for merchandizing jewelry and increas
Researched and hired vendors as needed
Handled emergency or problem situations as needed utilizing compromise if required.
Managed inventory control, cash control, and store opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
Costco Administrator
Sullivan's Shutters and Stone Indio
03.2015 - 04.2017
Hired, trained & managed eight employees to represent company at their kiosk in local Costco Stores
Created & administered all forms to be utilized by employees to assist in lead generation
Established work schedule & work manual for employees
Managed all work shifts; correcting problems promptly
Help to identify potential marketing ideas to further aid in gaining customers
Liaison with Costco Management
Followed up with potential customers to schedule appointments & build rapport with prospective customers
Created & maintained spreadsheet on all customers
Office Manager
GL Scrivens Construction, Inc
02.2006 - 05.2013
Project liaison between Client, Designer, Lender, and both General & Subcontractor
Performed & managed all office correspondence & functions including proposals, contracts, change orders, flow charts, spreadsheets, accounts payable/receivables
Collaborate with Web Administrator in writing content for monthly blog
Implement marketing strategies to increase company visibility & business leads
Assume fiduciary responsibility for project construction via bank loan to client utilizing voucher system