- Event Planning: Organizing social and professional events, reflecting strong organizational skills
- Customer Service Excellence: Exploring best practices for customer satisfaction and service improvement
- Office Technology: Staying updated on office management tools and software to improve efficiency
- Personal Development: Attending workshops on communication and professional etiquette
- Team Collaboration: Volunteering for community or work team-building activities to foster positive relationships
Stevie Fortin
Powder Springs,GA
Summary
Proven educator and team leader, adept in curriculum implementation and conflict resolution, enhanced Discovery Point's learning environment through innovative educational strategies and effective customer service. Skilled in CPR and client relations, successfully managed and trained teams at Chili's Restaurant, ensuring high-quality service and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Assistant Teacher
Discovery Point
03.2023 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Hostess Trainer, Server, Manager in Training
Chili's Restaurant
02.2016 - 03.2020
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Cultivated warm relationships with regular customers.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
High School Diploma -
Kennesaw Mountain High School
Kennesaw, GA03.2014
Skills
- Supplementary instruction
- Small Group Instruction
- Curriculum Implementation
- Health and safety
- Early Childhood Education
- CPR Certified
- Client Relations
- Complaint Handling
- Customer Service
- Conflict Resolution
Interests
Timeline
Assistant Teacher
Discovery Point
03.2023 - Current
Hostess Trainer, Server, Manager in Training
Chili's Restaurant
02.2016 - 03.2020
High School Diploma -
Kennesaw Mountain High School
Similar Profiles
Amber WallsAmber Walls
Assistant Teacher at Discovery PointAssistant Teacher at Discovery Point
Dana SmithDana Smith
Ga Pre K Lead Teacher at Discovery PointGa Pre K Lead Teacher at Discovery Point
Swetha ObbuSwetha Obbu
Ga Pre-K Lead Teacher at Discovery PointGa Pre-K Lead Teacher at Discovery Point