Stevie-Marie Cordero
Kingman,AZ
Summary
Proven Case Manager with a track record of enhancing client outcomes at Arizona Youth Partnership. Specializes in conflict resolution and case management, adept at navigating complex cases with a focus on results. Skilled in CPR/AED, demonstrating exceptional problem-solving abilities and a commitment to client advocacy. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager
Arizona Youth Partnersip
2701 E Andy Devine Avenue, Kingman. AZ 86401
01.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Attended recovery court hearings.
Mental Health Support Worker
Pin Point Recruitment
Axwell House, Waterside Dr, Dunston,NE11 9HU, UK
01.2018 - 09.2020
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
Behavioral Health Technician
Cygnet Hospital
Anick Rd, Hexham NE46 4JR, United Kingdom
12.2017 - 08.2020
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Completed documentation for every incident and forwarded to correct personnel for review.
Family Support Advocate
Nova
Axwell House, Waterside Drive, UK. NE11 9HU
09.2017 - 01.2018
- Enhanced communication within families by conducting regular check-ins and facilitating open discussions.
- Supported families during transitional periods such as moving homes, starting new schools, or adjusting to changes in family dynamics by providing resources and emotional support.
- Assisted families in developing and maintaining routines, schedules, and household organization strategies to promote a harmonious home environment.
- Maintained accurate documentation of client interactions and progress towards goals in accordance with agency requirements.
- Enhanced child safety by providing training on topics such as car seat installation, safe sleep practices, and home safety measures.
Homelessness Support Worker
Changing Lives
H26 The Avenues, Eleventh Avenue North. UK
09.2014 - 02.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - Criminal Psychology & Social Sciences
Open University
Milton Keynes, United KingdomSkills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Conflict Resolution
- Client Advocacy
- Certified in CPR/AED
- Discharge Planning
Certification
Advanced Diploma in Cognitive Behavioral Therapy.
Family Counseling, Marriage and Couples Therapy.
CPR/AED
Timeline
Case Manager
Arizona Youth Partnersip
01.2024 - Current
Mental Health Support Worker
Pin Point Recruitment
01.2018 - 09.2020
Behavioral Health Technician
Cygnet Hospital
12.2017 - 08.2020
Family Support Advocate
Nova
09.2017 - 01.2018
Homelessness Support Worker
Changing Lives
09.2014 - 02.2017
Bachelor of Science - Criminal Psychology & Social Sciences
Open University