Stevie-Marie Cordero
Kingman,AZ
Summary
Proven Case Manager with a track record of enhancing client outcomes at Arizona Youth Partnership. Specializes in conflict resolution and case management, adept at navigating complex cases with a focus on results. Skilled in CPR/AED, demonstrating exceptional problem-solving abilities and a commitment to client advocacy. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager
Arizona Youth Partnersip
2024.01 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Attended recovery court hearings.
Mental Health Support Worker
Pin Point Recruitment
2018.01 - 2020.09
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
Behavioral Health Technician
Cygnet Hospital
2017.12 - 2020.08
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Completed documentation for every incident and forwarded to correct personnel for review.
Family Support Advocate
Nova
2017.09 - 2018.01
- Enhanced communication within families by conducting regular check-ins and facilitating open discussions.
- Supported families during transitional periods such as moving homes, starting new schools, or adjusting to changes in family dynamics by providing resources and emotional support.
- Assisted families in developing and maintaining routines, schedules, and household organization strategies to promote a harmonious home environment.
- Maintained accurate documentation of client interactions and progress towards goals in accordance with agency requirements.
- Enhanced child safety by providing training on topics such as car seat installation, safe sleep practices, and home safety measures.
Homelessness Support Worker
Changing Lives
2014.09 - 2017.02
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - Criminal Psychology & Social Sciences
Open University
Milton Keynes, United KingdomSkills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Conflict Resolution
- Client Advocacy
- Certified in CPR/AED
- Discharge Planning
Certification
Advanced Diploma in Cognitive Behavioral Therapy.
Family Counseling, Marriage and Couples Therapy.
CPR/AED
Timeline
Case Manager
Arizona Youth Partnersip
2024.01 - Current
Mental Health Support Worker
Pin Point Recruitment
2018.01 - 2020.09
Behavioral Health Technician
Cygnet Hospital
2017.12 - 2020.08
Family Support Advocate
Nova
2017.09 - 2018.01
Homelessness Support Worker
Changing Lives
2014.09 - 2017.02
Bachelor of Science - Criminal Psychology & Social Sciences
Open University
Advanced Diploma in Cognitive Behavioral Therapy.
Family Counseling, Marriage and Couples Therapy.
CPR/AED
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