Stevie Parker
Hammond,LA
Summary
Proven team collaborator and efficient organizer, such as enhancing guest relations and operational productivity at Texas Roadhouse. Skilled in cleaning and sanitizing, with a knack for time management, Lead trainer initiatives and significantly improved service delivery standards. Always approach ed consistently and ensured a welcoming environment and optimal customer satisfaction. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Busser/Host
Texas Roadhouse
01.2024 - 08.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Cleaned around 35 tables an hour when busy.
Busser
Olive Garden
11.2023 - 04.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Cleaning around 25 tables every two hours.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
Housekeeper
Stone Creek Spa and Club
06.2022 - 01.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Folded, washed, and collected the gym's laundry.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
FOH Team Member
Chick-fil-A
01.2021 - 10.2022
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drive thru.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.
- Managing around 300 customers a shift.
Education
Southeastern Louisiana University
Hammond, LA 08.2024 - 05.2024
High School Diploma -
Abba Educational Center
Mandeville, LA05.2024
Skills
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
- Professional Appearance
- Food Running
- Guest Relations
- Inventory Management
- Restaurant Etiquette
- Food Safety
- Training and coaching
- Needs Assessment
- Customer service excellence
Certification
- Licensed CPR- currently
Timeline
Southeastern Louisiana University
08.2024 - 05.2024
Busser/Host
Texas Roadhouse
01.2024 - 08.2024
Busser
Olive Garden
11.2023 - 04.2024
Housekeeper
Stone Creek Spa and Club
06.2022 - 01.2023
FOH Team Member
Chick-fil-A
01.2021 - 10.2022
High School Diploma -
Abba Educational Center