Stevie Peacock
Hampton,VA
Summary
Knowledgeable Operational Manager with solid background in logistics and route management. Proven ability to ensure timely and accurate deliveries, while maintaining high standards of customer satisfaction. Demonstrated reliability and effective problem-solving skills in fast-paced environments.
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Responsible operational manager brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Warehouse Distribution/ Driver
Averitt Express
11.2019 - Current
- Manages merchandise unloading
- Supervises inbound deliveries to ensure accuracy
- Monitors and tracks the progress of deliveries
- Ensures employee compliance to protocols and standards
- Proactively communicated with team members regarding any delays or obstacles encountered during delivery routes, resulting in better overall coordination and customer satisfaction.
- Supported warehouse staff during peak periods by assisting with order picking, packing, and other essential tasks as needed.
- Implemented cost-saving measures such as consolidating loads whenever possible to reduce overall transportation expenses.
- Streamlined warehouse operations for improved distribution by implementing an effective inventory management system.
- Loaded and unloaded heavy cargo efficiently using proper lifting techniques to avoid injury or product damage.
- Collaborated with dispatchers to ensure smooth coordination of daily assignments and schedules.
- Conducted routine maintenance checks on the company vehicle, identifying potential issues early for prompt resolution.
Operations Manager
FIDELITONE
09.2023 - 11.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Owner
l & J transport
02.2008 - 11.2019
- Directed activities related to dispatching
- Created and scheduled routes
- Tracked all vehicles for safety, gas and milage
- Planned, organized, and managed staff members
- Ensured work was completed and consistent with the company's standards
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Education
Diploma -
Norview High School
Norfolk, VACommercial Driver's License (CDL) - Class A
01.2030
Skills
- AS400
- Class A CDL
- Forklift certified
- Inventory
- Quality assurance
- Leader
- GPS
- Vehicle inspection knowledge
- Professionalism and Punctuality
- Regulatory Compliance Awareness
- Environmental awareness
- Load Securing Techniques
- Inventory management experience
- Efficient Delivery Methods
- Route planning expertise
- Strong communication abilities
- Warehouse operations understanding
Certification
- Hazmat Endorsement, 06/01/23, 01/01/28
- Forklift Certification
- Tanker Endorsement, 07/01/23, 01/01/31
Additional Information
Hazmat endorsement also Twic card
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Operations Manager
FIDELITONE
09.2023 - 11.2024
Warehouse Distribution/ Driver
Averitt Express
11.2019 - Current
Owner
l & J transport
02.2008 - 11.2019
Commercial Driver's License (CDL) - Class A
Diploma -
Norview High School
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