Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stevie Sturgis

Newport News,VA

Summary

Professional with solid background in maintaining safety and security in educational environments. Skilled in surveillance, emergency response, and conflict resolution. Strong focus on team collaboration and achieving results, adaptable to changing needs, and reliable under pressure. Known for excellent communication and problem-solving abilities, ensuring secure and supportive atmosphere for students and staff.

Overview

12
12
years of professional experience

Work History

DCJS Certified School Security Officer/ Trainer

01.2023 - Current
  • Responsible for maintaining order and discipline, preventing crime, investigating student violations of school board policies, and detaining students violating the law or school board policies and is responsible solely for ensuring the safety, security, and welfare of all students, faculty, staff, and visitors in the assigned school. Train all incoming staff and conduct DJS recertifications.

Customer Service Representative

01.2022 - 01.2023
  • Responsible for providing excellent customer service to customers via phone, email, or chat. Expected to answer customer inquiries, troubleshoot customer issues, and provide solutions to customer problems.

Crisis Negotiator

Newport News
01.2018 - 01.2022
  • Responds to all incidents of Tactical Team mobilization for the purpose of negotiations, in instances involving imminent threat of suicide, armed and barricaded suspects, and/or hostage situations. To resolve a potentially violent situation through words, not weapons and gather intelligence and information in reference to the situation.

Officer/Detective

Newport News Police
01.2016 - 01.2022
  • Provided for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations. Identify, pursue, and arrest suspects and perpetrators of criminal acts. Record facts to prepare reports that document incidents and activities.

Dispatch Supervisor

Newport News Police, Fire, EMS
01.2014 - 01.2016
  • Supervise, assign, review and participate in the work of dispatchers who receive and process emergency and non-emergency calls. Monitor phone and radio traffic to ensure procedural compliance. Review case information entered into the computer system. Conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals.

Education

Phase I and II

PATC Hostage Negotiations and Crisis Intervention

undefined

FBI Crisis Negotiation Regional Training Course

undefined

Critical Incident Stress Management Certification

undefined

Crisis Intervention Training Certification

undefined

City of Newport News Leadership Development Academy I & II

Emergency Managment

Grand Canyon University
Phoenix, AZ
04-2027

Skills

  • Detailed report writing
  • Ethical and honest
  • Investigation management
  • Interrogation skills
  • Calm in crisis situations
  • Interview techniques

Timeline

DCJS Certified School Security Officer/ Trainer

01.2023 - Current

Customer Service Representative

01.2022 - 01.2023

Crisis Negotiator

Newport News
01.2018 - 01.2022

Officer/Detective

Newport News Police
01.2016 - 01.2022

Dispatch Supervisor

Newport News Police, Fire, EMS
01.2014 - 01.2016

undefined

FBI Crisis Negotiation Regional Training Course

undefined

Critical Incident Stress Management Certification

undefined

Crisis Intervention Training Certification

undefined

City of Newport News Leadership Development Academy I & II

Phase I and II

PATC Hostage Negotiations and Crisis Intervention

Emergency Managment

Grand Canyon University

Similar Profiles

CREATE PROFILE
Stevie Sturgis