Stevie Turner
Monessen,PA
Summary
Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in effective communication while addressing diverse issues with a willingness to learn.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Gabriel Brothers
Monessen, PA
09.2022 - 03.2023
- Unpacked and processed incoming merchandise from designated pallet's.
- Inspected incoming merchandise for quality and quantity accuracy.
- Sorted, labeled, and organized products in the warehouse.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Associate
Dollar General
Monessen, PA
12.2020 - 07.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Server/Cashier
Captain D's Seafood
Columbus, OH
01.2019 - 02.2020
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Provided friendly customer service while taking orders from guests in a timely manner.
- Handled cash register transactions accurately and efficiently.
- Confirmed accuracy of orders before delivering them to customers.
- Helped keep entryway and front line clean, organized and fully stocked with inventory.
Brand Associate
Old Navy
Columbus, OH
11.2015 - 02.2018
- Provided excellent customer service at all times.
- Restocked shelves with merchandise as needed.
- Collaborated with team members to ensure successful completion of projects within deadlines.
- Assisted customers with locating merchandise, answering questions, and making purchasing decisions.
Education
Social Media Strategist
Stratford Career Institute
Saint Albans, VT04-2022
High School Diploma -
Ohio Virtual Academy
Maumee, OH06-2015
Skills
- Assembly and production
- Order Picking
- Customer Service
- Multitasking
- Effective Communication
- Adaptability and Flexibility
- Problem-solving abilities
- Teamwork and Collaboration
Affiliations
- Jewelry making
- Painter
References
References available upon request.
Timeline
Warehouse Associate
Gabriel Brothers
09.2022 - 03.2023
Customer Service Associate
Dollar General
12.2020 - 07.2022
Server/Cashier
Captain D's Seafood
01.2019 - 02.2020
Brand Associate
Old Navy
11.2015 - 02.2018
Social Media Strategist
Stratford Career Institute
High School Diploma -
Ohio Virtual Academy
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