Summary
Overview
Work History
Education
Skills
Timeline
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Stevon Gilbert

Tallahassee,FL

Summary

Dependable, organized, and hardworking candidate who enjoys helping and also assisting people while building personal relationships. Always willing to be a team player to help fellow co-workers accomplish any task when needed.

Overview

17
17
years of professional experience

Work History

Verizon Specialist

Best Buy
08.2023 - Current
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Developed strong client relationships through consistent communication and attentive service.
  • Increased sales revenue with targeted marketing campaigns and strategic product positioning.
  • Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
  • Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
  • Serviced 20-30 customers daily with many issues dealing with phone and accounts.

Inventory Control Analyst

Best Buy
03.2021 - 08.2023
  • Increased order accuracy by conducting regular audits and implementing a robust quality control system.
  • Assisted in budget development, tracking spending patterns to ensure cost-effectiveness within the department.
  • Worked with different departments to keep inventory controlled according to established procedures.
  • Completed physical inventory counts each month.
  • Compared shipping orders and invoices against contents received to verify accuracy.

Inventory Specialist

Best Buy
06.2010 - 03.2021
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Completed physical inventory counts each month.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.

Asset Protection Associate

Best Buy
02.2007 - 06.2010


  • Patrolled store departments to check for suspicious activities.
  • Kept patrons and employees safe and from criminal activity.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.

Education

Associate of Arts - Criminal Justice

Tallahassee Community College
Tallahassee, FL
12.2010

Skills

  • Customer Relations
  • Decision making
  • Problem Solving
  • Time Management
  • Team Work
  • Customer Service
  • Adaptability
  • Active Listening
  • Communication

Timeline

Verizon Specialist

Best Buy
08.2023 - Current

Inventory Control Analyst

Best Buy
03.2021 - 08.2023

Inventory Specialist

Best Buy
06.2010 - 03.2021

Asset Protection Associate

Best Buy
02.2007 - 06.2010

Associate of Arts - Criminal Justice

Tallahassee Community College

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Stevon Gilbert