Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Stevy Bivins

Baltimore,MD

Summary

Adept at enhancing customer satisfaction and streamlining kitchen operations, I leveraged my strong work ethic and food safety compliance skills at Applebee's Neighborhood Grill & Bar. My proactive approach to maintaining cleanliness and hygiene significantly improved service efficiency, earning commendation for fostering a positive customer experience. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Motivated [Job Title] with experience in customer service and retail grocery industry. Excels working as part of dedicated team of employees. Over [Number] years in produce and deli department management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

33
33
years of professional experience

Work History

Fresh Produce Associate

Giant Supermarket
11.2021 - Current
  • Fostered a positive working environment within the fresh produce department by maintaining open lines of communication with colleagues and supervisors.
  • Received positive customer feedback for friendly service, attentiveness to needs, and expertise in answering questions related to fruit/vegetable products or their uses in various recipescuisines.
  • Upheld strict sanitation standards by regularly cleaning shelves, bins, and display areas in the fresh produce department.
  • Maintained a visually appealing and well-stocked fresh produce department for enhanced customer experience.
  • Implemented proper rotation procedures to minimize waste, ensuring freshness and optimal taste for consumers.
  • Assisted customers with special requests, locating desired items, and sharing information on product quality, storage, and preparation techniques.
  • Increased customer satisfaction by providing prompt and knowledgeable assistance with fresh produce selection.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Supported store-wide initiatives, such as sustainability practices or local sourcing efforts, through targeted merchandising strategies within the fresh produce section.

High Value Associate

United Parcel Services, UPS
06.2017 - 03.2022
  • Collaborated with cross-functional teams to address client concerns, ensuring timely resolution of issues.
  • Updated and maintained mailing lists and customer records.
  • Located customers/clients packages on every truck to assure timely delivery
  • Communicated with office personnel of missing package(s)
  • Meticulously tracked client interactions using CRM systems, maintaining up-to-date information on account activity and preferences.

Line Cook

Wendy's Hamburgers
05.2014 - 11.2018
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.

Prep Cook

Applebee's Neighborhood Grill & Bar
04.2013 - 08.2017
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.

Warehouse Pork Product Handler

Hatfield Quality Meats
04.2007 - 02.2012
  • Demonstrated strong attention to detail when labeling packages accurately, preventing shipping errors that could lead to customer dissatisfaction.
  • Operated various material handling equipment such as pallet jacks and forklifts, ensuring proper usage for maximum safety standards compliance.
  • Contributed to a safe work environment by maintaining clean and organized workspaces, reducing potential hazards.
  • Reduced product damage occurrences through careful handling and adherence to safety protocols.
  • Improved warehouse productivity by collaborating with team members to ensure timely completion of tasks.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected products and machines to maintain quality and efficiency.

Line Cook

Fuddruckers Hamburgers
03.2003 - 09.2007
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.

Grill Cook

Bethlehem Brew Works
02.2000 - 08.2003
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.

Line Cook/Prep Cook

Perkins Family Restaurant
01.1999 - 06.2001
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Line Cook/Prep Cook

Dempsey's Family Diner
02.1997 - 07.1999
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.

Line Cook/Assistant Kitchen Manager

Applebee's Neighborhood Grill & Bar
05.1991 - 08.1997
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.

Education

High School Diploma -

Easton Area High School
Easton, PA (Palmer Township)
06.1982

Skills

  • Workplace Safety
  • Cleanliness and hygiene
  • Cleanliness and sanitation
  • Pallet Jack Operation
  • Food Safety Compliance
  • Stock replenishment
  • Product Rotation
  • Display Maintenance
  • Positive Attitude
  • Strong Work Ethic
  • Customer Service
  • Honesty and Integrity
  • Punctuality
  • Cleaning and sanitation
  • Safety Procedures Compliance
  • Shelf Stocking
  • Safe Food Handling
  • Cleaning procedures
  • Packaging and Labeling

Affiliations

  • Member and Deacon at the Empowerment Temple Church of God by Faith, Inc.

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Martial Arts
  • I participate in low-impact exercises to strengthen core muscles
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Gym Workouts
  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • I enjoy cooking for friends and family gatherings
  • Bread Making
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Homelessness Outreach
  • Interior Design
  • Music
  • Crafting and DIY Projects
  • Fashion

Timeline

Fresh Produce Associate

Giant Supermarket
11.2021 - Current

High Value Associate

United Parcel Services, UPS
06.2017 - 03.2022

Line Cook

Wendy's Hamburgers
05.2014 - 11.2018

Prep Cook

Applebee's Neighborhood Grill & Bar
04.2013 - 08.2017

Warehouse Pork Product Handler

Hatfield Quality Meats
04.2007 - 02.2012

Line Cook

Fuddruckers Hamburgers
03.2003 - 09.2007

Grill Cook

Bethlehem Brew Works
02.2000 - 08.2003

Line Cook/Prep Cook

Perkins Family Restaurant
01.1999 - 06.2001

Line Cook/Prep Cook

Dempsey's Family Diner
02.1997 - 07.1999

Line Cook/Assistant Kitchen Manager

Applebee's Neighborhood Grill & Bar
05.1991 - 08.1997

High School Diploma -

Easton Area High School
Stevy Bivins