- Passionate about balancing physical health with mental and emotional wellness
- Martial Arts
- I participate in low-impact exercises to strengthen core muscles
- Enjoy participating in [activity] for overall physical and mental well-being
- Gym Workouts
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy cooking for friends and family gatherings
- Bread Making
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Homelessness Outreach
- Interior Design
- Music
- Crafting and DIY Projects
- Fashion
Stevy Bivins
Baltimore,MD
Summary
Adept at enhancing customer satisfaction and streamlining kitchen operations, I leveraged my strong work ethic and food safety compliance skills at Applebee's Neighborhood Grill & Bar. My proactive approach to maintaining cleanliness and hygiene significantly improved service efficiency, earning commendation for fostering a positive customer experience. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Motivated [Job Title] with experience in customer service and retail grocery industry. Excels working as part of dedicated team of employees. Over [Number] years in produce and deli department management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
Work History
Fresh Produce Associate
Giant Supermarket
11.2021 - Current
- Fostered a positive working environment within the fresh produce department by maintaining open lines of communication with colleagues and supervisors.
- Received positive customer feedback for friendly service, attentiveness to needs, and expertise in answering questions related to fruit/vegetable products or their uses in various recipescuisines.
- Upheld strict sanitation standards by regularly cleaning shelves, bins, and display areas in the fresh produce department.
- Maintained a visually appealing and well-stocked fresh produce department for enhanced customer experience.
- Implemented proper rotation procedures to minimize waste, ensuring freshness and optimal taste for consumers.
- Assisted customers with special requests, locating desired items, and sharing information on product quality, storage, and preparation techniques.
- Increased customer satisfaction by providing prompt and knowledgeable assistance with fresh produce selection.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Kept tidy and organized area to comply with cleanliness standards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Supported store-wide initiatives, such as sustainability practices or local sourcing efforts, through targeted merchandising strategies within the fresh produce section.
High Value Associate
United Parcel Services, UPS
06.2017 - 03.2022
- Collaborated with cross-functional teams to address client concerns, ensuring timely resolution of issues.
- Updated and maintained mailing lists and customer records.
- Located customers/clients packages on every truck to assure timely delivery
- Communicated with office personnel of missing package(s)
- Meticulously tracked client interactions using CRM systems, maintaining up-to-date information on account activity and preferences.
Line Cook
Wendy's Hamburgers
05.2014 - 11.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Prep Cook
Applebee's Neighborhood Grill & Bar
04.2013 - 08.2017
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Warehouse Pork Product Handler
Hatfield Quality Meats
04.2007 - 02.2012
- Demonstrated strong attention to detail when labeling packages accurately, preventing shipping errors that could lead to customer dissatisfaction.
- Operated various material handling equipment such as pallet jacks and forklifts, ensuring proper usage for maximum safety standards compliance.
- Contributed to a safe work environment by maintaining clean and organized workspaces, reducing potential hazards.
- Reduced product damage occurrences through careful handling and adherence to safety protocols.
- Improved warehouse productivity by collaborating with team members to ensure timely completion of tasks.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products and machines to maintain quality and efficiency.
Line Cook
Fuddruckers Hamburgers
03.2003 - 09.2007
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
Grill Cook
Bethlehem Brew Works
02.2000 - 08.2003
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
Line Cook/Prep Cook
Perkins Family Restaurant
01.1999 - 06.2001
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Line Cook/Prep Cook
Dempsey's Family Diner
02.1997 - 07.1999
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
Line Cook/Assistant Kitchen Manager
Applebee's Neighborhood Grill & Bar
05.1991 - 08.1997
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
Education
High School Diploma -
Easton Area High School
Easton, PA (Palmer Township)06.1982
Skills
- Workplace Safety
- Cleanliness and hygiene
- Cleanliness and sanitation
- Pallet Jack Operation
- Food Safety Compliance
- Stock replenishment
- Product Rotation
- Display Maintenance
- Positive Attitude
- Strong Work Ethic
- Customer Service
- Honesty and Integrity
- Punctuality
- Cleaning and sanitation
- Safety Procedures Compliance
- Shelf Stocking
- Safe Food Handling
- Cleaning procedures
- Packaging and Labeling
Affiliations
- Member and Deacon at the Empowerment Temple Church of God by Faith, Inc.
Interests
Timeline
Fresh Produce Associate
Giant Supermarket
11.2021 - Current
High Value Associate
United Parcel Services, UPS
06.2017 - 03.2022
Line Cook
Wendy's Hamburgers
05.2014 - 11.2018
Prep Cook
Applebee's Neighborhood Grill & Bar
04.2013 - 08.2017
Warehouse Pork Product Handler
Hatfield Quality Meats
04.2007 - 02.2012
Line Cook
Fuddruckers Hamburgers
03.2003 - 09.2007
Grill Cook
Bethlehem Brew Works
02.2000 - 08.2003
Line Cook/Prep Cook
Perkins Family Restaurant
01.1999 - 06.2001
Line Cook/Prep Cook
Dempsey's Family Diner
02.1997 - 07.1999
Line Cook/Assistant Kitchen Manager
Applebee's Neighborhood Grill & Bar
05.1991 - 08.1997
High School Diploma -
Easton Area High School
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