Adept at enhancing customer satisfaction and streamlining kitchen operations, I leveraged my strong work ethic and food safety compliance skills at Applebee's Neighborhood Grill & Bar. My proactive approach to maintaining cleanliness and hygiene significantly improved service efficiency, earning commendation for fostering a positive customer experience. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Motivated [Job Title] with experience in customer service and retail grocery industry. Excels working as part of dedicated team of employees. Over [Number] years in produce and deli department management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
Work History
Fresh Produce Associate
Giant Supermarket
11.2021 - Current
Fostered a positive working environment within the fresh produce department by maintaining open lines of communication with colleagues and supervisors.
Received positive customer feedback for friendly service, attentiveness to needs, and expertise in answering questions related to fruit/vegetable products or their uses in various recipescuisines.
Upheld strict sanitation standards by regularly cleaning shelves, bins, and display areas in the fresh produce department.
Maintained a visually appealing and well-stocked fresh produce department for enhanced customer experience.
Implemented proper rotation procedures to minimize waste, ensuring freshness and optimal taste for consumers.
Assisted customers with special requests, locating desired items, and sharing information on product quality, storage, and preparation techniques.
Increased customer satisfaction by providing prompt and knowledgeable assistance with fresh produce selection.
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Kept tidy and organized area to comply with cleanliness standards.
Pleasantly greeted customers and provided prompt and courteous service.
Checked for outdated and overripe grocery items and removed from inventory.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Supported store-wide initiatives, such as sustainability practices or local sourcing efforts, through targeted merchandising strategies within the fresh produce section.
High Value Associate
United Parcel Services, UPS
06.2017 - 03.2022
Collaborated with cross-functional teams to address client concerns, ensuring timely resolution of issues.
Updated and maintained mailing lists and customer records.
Located customers/clients packages on every truck to assure timely delivery
Communicated with office personnel of missing package(s)
Meticulously tracked client interactions using CRM systems, maintaining up-to-date information on account activity and preferences.
Line Cook
Wendy's Hamburgers
05.2014 - 11.2018
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Prep Cook
Applebee's Neighborhood Grill & Bar
04.2013 - 08.2017
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Reduced food waste by properly storing ingredients and monitoring expiration dates.
Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Warehouse Pork Product Handler
Hatfield Quality Meats
04.2007 - 02.2012
Demonstrated strong attention to detail when labeling packages accurately, preventing shipping errors that could lead to customer dissatisfaction.
Operated various material handling equipment such as pallet jacks and forklifts, ensuring proper usage for maximum safety standards compliance.
Contributed to a safe work environment by maintaining clean and organized workspaces, reducing potential hazards.
Reduced product damage occurrences through careful handling and adherence to safety protocols.
Improved warehouse productivity by collaborating with team members to ensure timely completion of tasks.
Maintained organized work area by cleaning and removing hazards.
Made sure that products were produced on time and are of good quality.
Met production targets and tight deadlines by collaborating closely with team members.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Inspected products and machines to maintain quality and efficiency.
Line Cook
Fuddruckers Hamburgers
03.2003 - 09.2007
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Checked food temperature regularly to verify proper cooking and safety.
Grill Cook
Bethlehem Brew Works
02.2000 - 08.2003
Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
Maintained clean, organized grill stations for hygienic, orderly food preparation.
Cleaned and maintained kitchen equipment regularly.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
Restocked and rotated food items according to expiry dates to minimize waste.
Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
Line Cook/Prep Cook
Perkins Family Restaurant
01.1999 - 06.2001
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Line Cook/Prep Cook
Dempsey's Family Diner
02.1997 - 07.1999
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Checked food temperature regularly to verify proper cooking and safety.
Line Cook/Assistant Kitchen Manager
Applebee's Neighborhood Grill & Bar
05.1991 - 08.1997
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Increased kitchen productivity by keeping tools organized for easy access when needed.
Education
High School Diploma -
Easton Area High School
Easton, PA (Palmer Township)
06.1982
Skills
Workplace Safety
Cleanliness and hygiene
Cleanliness and sanitation
Pallet Jack Operation
Food Safety Compliance
Stock replenishment
Product Rotation
Display Maintenance
Positive Attitude
Strong Work Ethic
Customer Service
Honesty and Integrity
Punctuality
Cleaning and sanitation
Safety Procedures Compliance
Shelf Stocking
Safe Food Handling
Cleaning procedures
Packaging and Labeling
Affiliations
Member and Deacon at the Empowerment Temple Church of God by Faith, Inc.
Interests
Passionate about balancing physical health with mental and emotional wellness
Martial Arts
I participate in low-impact exercises to strengthen core muscles
Enjoy participating in [activity] for overall physical and mental well-being
Gym Workouts
Cooking
Enjoying the art of baking and pastry-making, experimenting with recipes
I enjoy cooking for friends and family gatherings
Bread Making
Enjoy experimenting with different ingredients and flavors in the kitchen
Homelessness Outreach
Interior Design
Music
Crafting and DIY Projects
Fashion
Timeline
Fresh Produce Associate
Giant Supermarket
11.2021 - Current
High Value Associate
United Parcel Services, UPS
06.2017 - 03.2022
Line Cook
Wendy's Hamburgers
05.2014 - 11.2018
Prep Cook
Applebee's Neighborhood Grill & Bar
04.2013 - 08.2017
Warehouse Pork Product Handler
Hatfield Quality Meats
04.2007 - 02.2012
Line Cook
Fuddruckers Hamburgers
03.2003 - 09.2007
Grill Cook
Bethlehem Brew Works
02.2000 - 08.2003
Line Cook/Prep Cook
Perkins Family Restaurant
01.1999 - 06.2001
Line Cook/Prep Cook
Dempsey's Family Diner
02.1997 - 07.1999
Line Cook/Assistant Kitchen Manager
Applebee's Neighborhood Grill & Bar
05.1991 - 08.1997
High School Diploma -
Easton Area High School
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