Steward Mcmillan

• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to build rapport and loyalty.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Monitored customers for signs of security concerns and escalated issues to management.

Worked on the pipe gang crew and transferred over to the shoe crew for the time working on the slope

Reviewed blueprints and project specifications to determine correct plumbing solutions.

• Cut openings in structures to accommodate pipes and pipe fittings with drills and saws
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Inspected sewers and piping systems to assess quality and condition.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Measured, threaded, and cut materials to correct angles.
• Repaired plumbing systems, components, and equipment.
• Complied with state plumbing codes throughout duration of each project.
• Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Used clamps and brackets to attach pipes to walls, structures, and fixtures.
• Cut and drilled holes in walls to permit passage of pipes.
• Fabricated piping pieces and components in line with design specifications for each system.
• Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
• Assisted with repairs to steam, drainage, and sewer lines.

I have been a Maintence technition with the previouse contractors since Sept. 2007.

I have assisted in supervisor roles both at Ft. Riley and Ft. Sill army bases, and Edielson AFB

• Identified process improvement opportunities to enhance operational effectiveness and improve team productivity.
• Managed dynamic project teams comprised of contractors and inhouse personell, and ensured on-time and on-budget completion
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
• Completed preventive maintenance on machines to enhance production and maintain quality.
• Researched and implemented new technologies and equipment.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Spread out articles or materials and examined for holes, tears and other defects.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Tested systems, noting issues and completing preventive maintenance.
• Worked with diverse types of weather and ground conditions.
• Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Kept work areas clean and neat to promote efficient operations.
• Organized and maintained supplies to support [Type] operations.
• Collected, arranged, and input information into database system.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Devised and implemented processes and procedures to streamline operations.
• Conducted regular reviews of operations and identified areas for improvement.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Educated staff on organizational mission and goals to help employees achieve success.
• Developed effective improvement plans in alignment with goals and specifications.
• Generated reports detailing findings and recommendations.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Worked as a housing maintenance person completeing any work assigned and streamlining ways to improve repair times

• Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated leadership skills in managing projects from concept to completion.
• Managed time efficiently in order to complete all tasks within deadlines.
• Passionate about learning and committed to continual improvement.
• Proven ability to develop and implement creative solutions to complex problems.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Resolved problems, improved operations and provided exceptional service.
• Learned and adapted quickly to new technology and software applications.
• Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
• Organized and detail-oriented with a strong work ethic.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Strengthened communication skills through regular interactions with others.
• Gained strong leadership skills by managing projects from start to finish.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Delivered services to customer locations within specific timeframes.

• Worked as a Owner Operator for a family Business. Where I managed daily purchases and sales, ordering stock, rotating stock. payroll, employee management and hireing, accounts recievable and other dailiy operatiobs.

• I started as a general labor and worked my way up to crew supervisor in 2 years. Where I managed a crew of 3 responsible for maintaining 110 acres of comercial and residential propertys. The weekly maintances of grass, flower beds, shubbery,
• And curb appeal. Managed weekly maintenance on all eqiuipment used by my crew and assisted other crews

• Worked In CE as a HVAC/R technician where i worked on commercial/industrial and residential heat and a/c systems.
• I also cross trained into all other trades involving housing maintenance, plumbing, electrical, carpentry, finish carpentry, exterior repairs I.E. siding, roofing, gutters, windows, doors, patios, decks ect.