Steyci Galeano
Reisterstown,MD
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Regina George MD
03.2023 - Current
- Assisted in patient intake and medical history documentation, ensuring accuracy and completeness.
- Coordinated scheduling of appointments, optimizing physician's calendar for patient care efficiency.
- Prepared examination rooms, maintaining cleanliness and organization to promote patient comfort.
- Supported clinical staff during procedures, enhancing workflow and patient experience.
- Educated patients on treatment plans and medication usage, fostering understanding and compliance.
- Managed electronic health records system, ensuring timely updates and confidentiality of patient information.
- Conducted routine lab tests and specimen collection, adhering to safety protocols for accurate results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved clinical workflow with introduction of electronic health records system.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
Certified Medical Assistant -
Fortis Institute-Towson
Towson04.2023
Franklin High School
Reisterstown, MD07.2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Electronic health records
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Insurance verification
- Appointment setting
- Compassionate caregiver
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- Equipment sterilization
- Medical supply inventory
- Sterile technique
- Fluent in languages
- Trustworthy companion
- Patient management
- Medical billing and coding
- Monitoring patient progress
- Emergency room procedures
- Specimen labeling
Certification
- CMA - Certified Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Regina George MD
03.2023 - Current
Certified Medical Assistant -
Fortis Institute-Towson
Franklin High School
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