Sthembile Rosemary Mtshali
Durban
Summary
Seasoned Security Officer Supervisor with background in leading and training security teams to uphold organizational safety standards. Comprehensive knowledge of security protocols, risk assessment procedures, and emergency response planning. Demonstrated ability to develop strategic security policies and maintain surveillance systems for maximum efficiency. Previous work has resulted in improved site safety through effective management strategies and team leadership.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Security Officer Supervisor
The Oyster Box
Durban
01.2023 - Current
- Supervise daily security operations, monitor CCTV systems, coordinate security personnel, conduct risk assessments, respond to emergencies, prepare incident reports, and maintain a safe environment for guests and staff.
- Coordinated staff schedules to optimize operational efficiency and coverage.
- Developed training materials to improve employee knowledge and performance.
- Assisted in implementing promotional events to attract guests and enhance experience.
Security Officer
Costland Hotel Umhlanga
Durban
01.2020 - 01.2023
- Controlled access to hotel premises, conducted patrols, monitored CCTV systems, responded to alarms and emergencies, and prepared incident reports to maintain a safe environment for guests and staff.
- Enforced hotel policies and procedures to maintain a secure environment for staff and guests.
- Implemented hotel policies and procedures to ensure compliance among staff and guests.
- Conducted regular patrols to identify and mitigate potential hazards, enhancing guest safety.
- Trained new security personnel on protocols and procedures to ensure adherence to safety standards.
Education
High School Diploma -
Futura High School
Durban, South Africa 07.1999 - 12.2003
Skills
- Maritime & Cruise Ship Security Awareness
- Access Control
- CCTV Monitoring
- Incident Investigation
- Emergency Response
- Crowd Control
- Risk Assessment
- Fire Safety
- Patrol Operations
- Guest Safety
- Security Operations Management
- Loss Prevention
- Team Leadership
- Communication Skills
Certification
- Security Grades A, B & C
- Access Control Procedures
- CCTV Surveillance
- Incident Investigation
- Emergency Response
- Crowd Control
- Loss Prevention
- First Aid Awareness
- South African Defence Force (SADF), Military Basic Training, Discipline, Leadership, Security Operations, Emergency Response, Patrol Techniques, Risk Management
References
The oyster box
Management
+27721851190
Timeline
Security Officer Supervisor
The Oyster Box
01.2023 - Current
Security Officer
Costland Hotel Umhlanga
01.2020 - 01.2023
High School Diploma -
Futura High School
07.1999 - 12.2003