STARLING CASIMIR
Queens
Summary
Personable and compassionate with natural ability to connect with clients and provide high-quality services. Knowledge of basic medical terminology and patient care techniques, combined with proficiency in vital signs monitoring and personal hygiene assistance. Dedicated to enhancing patient comfort and well-being through attentive and empathetic support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Admin Support
Northwell Health Neurology
06.2023 - 09.2024
- Performs diversified clerical duties including: Typing various correspondence, reports; Greeting and directing visitors; Answering telephones, taking messages, directing intercom pages; Scheduling appointments/meetings; Maintaining office files, record keeping, patient record filing; Collecting payments, billing Radiology exams.
Day Habilitation Asst
Queens Centers For Progress
03.2023 - 06.2023
- Assisting in the implementation and documentation of the Day Habilitation programs.
- Assisted individuals with daily living activities, promoting independence and dignity.
- Maintained confidentiality of individuals information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Customer Service Agent
Allstate
02.2022 - 01.2023
- Processed payments and assist with all financial transactions
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Managed high call volume, consistently maintaining a professional demeanor and prioritizing customers'' needs.
Customer Service Specialist
The Home Depot
01.2021 - 02.2022
- Dealt with a wide range of customer service, operational, and administrative tasks daily.
- Answered questions and concerns from internal and external customers about shipments, billing, status, services, carriers, and Credit requirements.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
- Led safety committee meetings, fostering open communication among team members regarding workplace concerns and improvement opportunities.
Cashier/Server
Popeyes Louisiana Kitchen
12.2018 - 08.2020
- Kept the restaurant looking presentable by closely monitoring and meeting the needs of customers and team members
- Replenished supplies behind the counter, at tables, and at customer stations to keep the team productive and customers happy
- Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction
Education
Nursing -
QCC
Queens, NY05-2025
High School Diploma -
Martin Van Buren Hs
06.2019
Skills
- Attention to Detail
- Active Listening
- Interpersonal Skills
- Conflict Resolution
- Effective Time Management
- Creativity
- Leadership Skills
- Self-motivation
- Critical thinking
- Decision Making
- Teamwork
- Ability to Multitask
- Communication
- Microsoft Office
- Fast Learner
- Adaptability
- Ability to Work Under Pressure
- Computer Skills
- Customer Service
- Leadership and Teamwork
- Patient Care
- Healthcare administration
Hobbies and Interests
- Soccer
- Painting
- Photography
- Cooking
- Crochet
Certification
- Certified Nursing Assistant (CNA)
Languages
French
Native or Bilingual
Timeline
Admin Support
Northwell Health Neurology
06.2023 - 09.2024
Day Habilitation Asst
Queens Centers For Progress
03.2023 - 06.2023
Customer Service Agent
Allstate
02.2022 - 01.2023
Customer Service Specialist
The Home Depot
01.2021 - 02.2022
Cashier/Server
Popeyes Louisiana Kitchen
12.2018 - 08.2020
Nursing -
QCC
High School Diploma -
Martin Van Buren Hs
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