Summary
Work History
Education
Skills
Languages
Timeline
Generic

Stiven Diaz

Queens

Summary

Adept at navigating high-pressure environments, I leveraged my customer service and team leadership skills at Versailles Palace to enhance team performance and customer satisfaction. My proactive approach resulted in a safer, more efficient workplace, demonstrating my ability to motivate and cross-train employees for peak agility and engagement.

Work History

Manager

Versailles Palace
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed and motivated employees to be productive and engaged in work.

Waiter

The Mikkele Palazio
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed and motivated employees to be productive and engaged in work.

Education

Bachiller -

Colegio Militar Simon Bolivar
Bogota,colombia
2014

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication

Languages

Spanish
Native or Bilingual
English
Professional Working
Arabic
Professional Working

Timeline

Manager

Versailles Palace

Waiter

The Mikkele Palazio

Bachiller -

Colegio Militar Simon Bolivar

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Stiven Diaz