Stixx Fritz

As a Store Manager at The University Book Store in Brookfield, I am responsible for overseeing the daily operations of the retail store, ensuring efficient management, and providing exceptional customer service. Other tasks would include:

-Planning, organizing, and directing all store activities to achieve sales and profitability goals.

-Overseeing inventory management, including ordering Jerseys, Books, supplies, and other badger related merchandise, as well as coordinating sales and returns.

-Preparing and managing annual budgets, maintaining accounting records, and ensuring operations meet budget and service objectives.

-Supervising store personnel, including hiring, training, performance evaluation, and work allocation, to ensure a productive and customer-focused environment.

-Ensuring a high level of customer satisfaction by maintaining store standards and addressing customer inquiries and concerns promptly.

Five below was incredibly formative in my management style. As for my duties at this company, those would be as follows:

-Ensuring all associates as well as I provide excellent customer service and achieve customer satisfaction goals.

-Assisting in supervising, training, coaching, and developing all associates, as well as performing Store Manager duties in their absence.

-Driving store sales, controlling expenses using financial reporting, assisting in payroll processes, and ensuring budget compliance as well as working on displays to help guide interest.

-Assisting in merchandising procedures, stock management, and ensuring compliance with all Five Below's Standard Operating Procedures