St. John Tsuno-Wayne
Boulder,CO
Summary
Hardworking student with 3 years of office administration experience, proficient in various software such as Excel and 3D CAD. Highly adaptable, meticulous, and detail-oriented individual with excellent observational, organizational, and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Assistant
University Of Colorado Boulder
08.2023 - Current
- Administrative Assistant for the Department of Psychology and Neuroscience
- Enhanced office efficiency by carrying out copy requests, sorting mail deliveries, and maintaining a clean of.
- Facilitated smooth operations by handling inventory requests, phone calls, and visitor inquiries.
- Maintained confidentiality in handling sensitive information, adhering to University policies and procedures.
Guest Services Associate
Town Of Superior
05.2021 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Supported Parks and Recreation staff in day-to-day tasks such as setting up town events and scheduling meeting reservations.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Assisted members of the public with general town-related complaints as a government relations representative.
Customer Experience Officer
Amazon
06.2023 - 08.2023
- Built customer confidence by actively listening to concerns and navigating troubleshooting solutions.
- Handled mail sortation, package outtake logistics, and procured inventory requisitions.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Delivered prompt service to prioritize customer needs.
Student Groundskeeper
University Of Colorado Boulder
10.2022 - 05.2023
- Cleared public areas of debris before and after events.
- Conducted on-call snow and ice removal during winter months to provide faculty and students with safe parking and walking areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Performed equipment maintenance and repairs to keep tools functional for projects.
Courtesy Clerk
Safeway
09.2020 - 03.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Delivered prompt service to prioritize customer needs.
Education
Bachelor of Science - Biomedical Engineering
University of Colorado At Boulder
05.2026
International Baccalaureate (IB) Diploma -
Centaurus High School
Lafayette, CO05.2022
Skills
- Dassault Systemes SOLIDWORKS
- AutoDesk Inventor
- 3D CAD
- Exceptional Communicator
- Handling and sorting mail
- File Management
- Teamwork and Collaboration
- Administrative Support
- Customer Service and Assistance
Certification
SOLIDWORKS Associate Mechanical Design Certification, Issued December 2022
Autodesk AutoCAD Certified User, Issued December 2021
CPR/AED Certified, Issued July 2023
Timeline
Student Assistant
University Of Colorado Boulder
08.2023 - Current
Customer Experience Officer
Amazon
06.2023 - 08.2023
Student Groundskeeper
University Of Colorado Boulder
10.2022 - 05.2023
Guest Services Associate
Town Of Superior
05.2021 - Current
Courtesy Clerk
Safeway
09.2020 - 03.2021
Bachelor of Science - Biomedical Engineering
University of Colorado At Boulder
International Baccalaureate (IB) Diploma -
Centaurus High School
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