S. Todd Duclos

• I have helped Loyal Source to redefine go to market from a healthcare staffing company to a solutions company
• Additionally, we are driving a more enterprise-level marketing strategy to compete at higher level
• We have helped to plan social postings for months and increased our external PR with our agency
• I grew the team from five members to 15-20 members
• We are in the process of a digital transformation to Salesforce Sales Cloud and Marketing Cloud
• Assisted in changes to unify the sales and recruiting process
• As we adjust the go-to-market strategy to one of the solutions, we see an increase in client engagement and candidate awareness.

I reported to the CEO and worked across the executive teams to allow their priorities to be accomplished in a systematic and focused process.

• Strategy and Innovation
• I was responsible for the re-imagination of the Bullhorn CRM solution and for the efforts to create a more robust digital marketing team
• I worked with the executive team to accomplish their goals and professionalize our branding, PR, social and marketing efforts
• Efforts were interrupted by a global recession.

• Enterprise Alliances and Salesforce.com
• Drove business development efforts through new partner acquisition while managing and maintaining a strategic relationship as an Independent Software Vendor (ISV) partner of salesforce.com
• Managed the client integration process into Enterprise Pricing Strategies, Enterprise Transformation Solutions, and the adoption of integrated technology solutions such as Al and Chatbot
• Led the Salesforce Alliance into a new micro-industry focus, enabling new opportunities to develop Go-To-Market strategies and a roadmap for the partnership
• Partner with C-Level and senior leadership to drive the strategic vision across the organization.

• Drove new product acquisition, development, and adoption of products that deliver cutting-edge HR technologies that enabled clients to best address their business needs
• Directed enterprise-wide innovation strategy under the direction of both the Chief Innovation Officer and the Chief Digital Officer
• Conducted due diligence for a $429M Monster acquisition as part of a seven-person special projects team
• Spearheaded post-acquisition collaboration and integration process to onboard new executives, identify fresh opportunities and prioritize project initiatives
• Lowered operational costs (33%) while maintaining existing Monster revenue by negotiating a new-user cost structure
• BAwarded “Performer” in the US in 2018

• Pioneered a unified and standardized global Salesforce CRM that spanned sales, marketing, analytics, supply chain, and customer support
• Led up to 20 developers, business analysts, and administrative professionals in implementation, architecture, product development, and governance
• Evangelized benefits of new processes and programs through strategic internal communications and aligning stakeholders across business lines to address concerns and overcome resistance to change
• Led immense operational change around the forecasting a contracted ton that impacted the global sales and marketing operations teams
• Analyzed complex global processes to identify optimum point to ingrate new technology innovation
• Maximized Salesforce functionality and ROI by expanding use beyond traditional CRM
• Aligned marketing, supply chain, and business intelligence within the SFDC Platform to their 5K users

• Digital Applications
• Set innovation strategy for a portfolio of products to support the staffing company’s hyper growth from $500M to $1B during the advent of channel marketing and segment-targeted email marketing
• Partnered with the engineering team to build a CRM-focused sales operation that integrated automated multi-channel marketing initiatives across social, email, and web
• Implemented new CRM functionality that reduced marketing cost by 33% and increased revenue by 25% for a financial gain of several thousands of dollars

• Retained by HP after the acquisition to drive adoption of OpenView storage products (now HP BTO Software)
• Partnered with Chief Information Officer and executive leadership to identify adoption strategies for top national accounts which exceeded revenue projections.