Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Lead
Hironori Craft Ramen
980 W 190th St Torrance, CA, US
03.2023 - Current
Established welcoming atmosphere by greeting each guest warmly.
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Helped guests at tables when in need of assistance.
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
Verified ID and payment preference of guests to make transactions faster and more flexible.
Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Controlled expenses and boosted profitability by managing food and labor costs.
Maximized team productivity by expertly delegating tasks to kitchen staff.
Data Entry Clerk
Great Eastern Entertainment
01.2022 - 01.2023
Completed data entry tasks with accuracy and efficiency.
Organized, sorted, and checked input data against original documents.
Sorted documents and maintained organized filing process.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Entered data into various computer systems accurately using Microsoft Office Suite.
Followed established procedures to enter and process data correctly.
Scanned documents and saved in database to keep records of essential organizational information.
Developed and maintained databases to store customer information.
Developed data entry policies and procedures in compliance with company standards.
Kept optimal quality levels to prevent critical errors and support team performance targets.
Sushi Chef
Kura Revolving Sushi Bar
09.2021 - 12.2021
Prepared high-quality seafood, rice and ingredients for sushi.
Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
Maintained well-organized mise en place to keep work consistent.
Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
Back of House Cook
Chick-fil-A
04.2021 - 08.2021
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items such as meats, poultry, and fish for frying purposes.
Collaborated with servers to collect information about specific customer desires and dietary needs.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Back of House Team Member
Mcdonalds
10.2020 - 03.2021
Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
Maintained and sanitized service stations, prep areas, and countertops.
Removed garbage, compost, and recycling, and placed in designated container areas.
Assisted with training new BOH staff members on established processes and goals.
Prepared food and drinks while following safe food handling procedures.
Checked use by dates on food and beverage stock and maintained record of wasted items.
Maintained updated certifications in food safety and sanitation regulations.
Completed weekly food and supply inventories.
Maintained composure and work quality while under stress.