Summary
Overview
Work History
Education
Skills
Timeline
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Stone Stephenson

Brentwood,CA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Product Analyst Intern

Apkudo
06.2023 - 08.2023
  • Conducted market research to identify customer needs and preferences.
  • Worked closely with UX/UI designers to optimize user experiences across different devices/platforms while maintaining a cohesive brand identity.
  • Evaluated third-party vendors for integration possibilities to further enhance product functionality.
  • Improved product usability by conducting thorough user testing and analyzing feedback.
  • Enhanced product performance with meticulous data analysis and optimization recommendations.

Gym Attendant

Rec Center Sonoma State University
11.2022 - 08.2023
  • Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
  • Promoted a positive gym atmosphere, greeting members upon arrival and fostering an inclusive community for all fitness levels.
  • Increased overall gym safety by conducting routine inspections of fitness equipment and promptly addressing any issues.
  • Reduced wait times for popular equipment by efficiently managing gym floor traffic during peak hours.

Store Manager

Cream
01.2019 - 04.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Education

High School Diploma -

Livermore High School
Livermore, California
06.2022

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store Opening and Closing
  • Friendly and Positive
  • Team Leadership

Timeline

Product Analyst Intern

Apkudo
06.2023 - 08.2023

Gym Attendant

Rec Center Sonoma State University
11.2022 - 08.2023

Store Manager

Cream
01.2019 - 04.2022

High School Diploma -

Livermore High School

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Stone Stephenson