Stoney Sanders
Belton,SC
Summary
Proven Auto Detailer with a strong track record of enhancing vehicle appearance and longevity, notably as a self-employed professional. Excelled in using industry-leading techniques and products, achieving a high level of client satisfaction and repeat business. Skilled in automotive detailing and relationship building, I significantly streamlined detailing processes, ensuring efficiency and superior quality service.
Overview
24
24
years of professional experience
Work History
Auto Detailer
Self-employeed
01.2000 - 01.2024
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
- Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
- Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
- Streamlined the detailing process for increased efficiency and reduced turnaround time.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
- Developed strong relationships with clients by consistently delivering exceptional auto detailing services.
- Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
- Instituted quality control measures to assess completed jobs before releasing vehicles back to customers, minimizing return visits due to dissatisfaction or incomplete workmanship.
- Served as a trusted expert in auto detailing techniques, advising colleagues on best practices for achieving desired results.
- Assisted in training new hires on company policies and procedures as well as specific techniques required for their role as an Auto Detailer.
- Promoted company services through word-of-mouth marketing efforts and positive customer interactions, driving business growth.
- Utilized industry-leading products and techniques for optimal vehicle care, extending the life of clients'' investments.
- Educated customers on proper vehicle maintenance practices, fostering trust and loyalty among clientele.
- Supported company growth by consistently delivering high-quality services, leading to increased customer referrals and repeat business.
- Provided mobile detailing services to clients at places of employment.
Education
GED - None
College Park Middle
Summerville, SC05.2005
Skills
Safety standards and protocols
Exterior waxing
Telephone etiquette
Fabric treatment
Relationship building
Automotive detailing
Cleaning agents
Onsite and remote services
Flexible and Adaptable
MS Office
Multitasking Abilities
Data Entry
G-Suite
Planning and Coordination
Excellent Communication
Maintenance and Repair
Good Telephone Etiquette
Decision-Making
Organization and Time Management
Active Listening
Timeline
Auto Detailer
Self-employeed
01.2000 - 01.2024
GED - None
College Park Middle