Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willing to take on added responsibilities to meet team goals.
Hi, I’m
Storey J. Sleezer
Forest Grove,OR
Summary
Overview
6
years of professional experience
Work History
Fred MeyerCornelius, OR
Fuel Center Manager
10.2018 - Current
Job overview
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Managed high traffic department, seeing over 100 customers in one hour during busy times.
- Established team priorities, maintained schedules and monitored performance.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Worked flexible schedule and extra shifts regularly to meet business needs.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Created attractive merchandise displays to entice customers to make purchases.
- Processed fuel and merchandise transactions by operating POS system in accordance with company policy and with accuracy.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Built trustful relationships with customers to encourage return visits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Fred MeyerCornelius, OR
Fuel Center Clerk
10.2018 - 09.2021
Job overview
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Pumped gas for guests and took payments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Checked customer identification for alcohol and cigarette sales according to State laws.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Followed safety protocols while working, avoiding accidents and injuries.
- Cleaned up gas and other spills in accordance with spill procedures.
- Removed safety hazards, soiled items, and trash from customer areas.
- Assisted management by completing regular inventory counts to verify stock levels, addressing discrepancies, and restocking items as necessary.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
WalmartCornelius, OR
Overnight Stocker
12.2017 - 10.2018
Job overview
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked designated items on shelves, end caps and displays.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Completed 10+ hours worth of freight within an 8 hour shift.
Bottle DropForest Grove, OR
Lead Customer Service Associate
12.2016 - 11.2017
Job overview
- Helped management oversee crew of 8-10 people
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and provided backup support for organizational leadership.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained up-to-date knowledge of product and service changes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Forest Grove High SchoolForest Grove, OR
GED
06.2014
University Overview
Skills
- Corrective Actions
- Workflow Schedules
- Team Leadership
- Store Merchandising
- Continuous Development
- Safety Awareness
- Operational Efficiency
- Training Employees
- Customer Service Standards
- Active Listening
Accomplishments
Accomplishments
- Achieved becoming #1 in the district for sales in Q2 by hiring and delegating associates to assist customers with accuracy and efficiency.
- Supervised team of 16 staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Collaborated with a team of 6 people, in a different department, for "Fuschia Saturday" and successfully completed with close to record breaking sales.
Availability
See my work availability
Not Available
Available
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friday
saturday
sunday
morning
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evening
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Quote
All I know is, the choices you make dictate the life you lead. "To thine own self be true."
Timeline
Fuel Center Manager
Fred Meyer
10.2018 - Current
Fuel Center Clerk
Fred Meyer
10.2018 - 09.2021
Overnight Stocker
Walmart
12.2017 - 10.2018
Lead Customer Service Associate
Bottle Drop
12.2016 - 11.2017
Forest Grove High School
GED
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