Stori Gallagher
Hospitality
Metairie,Louisiana
Summary
Positive and outgoing hospitality worker with passion for creating memorable dining experiences and ensuring customer satisfaction. Understands importance of teamwork, menu knowledge and upselling techniques. Strong at multitasking, attention to details and streamlining restaurant operations Intuitive at enhancing guest experiences and efficient in fast paced environments. Known for reliability, strong communication skills, and friendly attitude.
Overview
13
13
years of professional experience
Work History
Restaurant Server
Daisy Dukes Breakfast Diner
08.2023 - 02.2025
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Cultivated warm relationships with regular customers
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Breakfast Server
Cafe Fleur Di Lis
02.2018 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Made all of my own alcoholic beverages to serve to my tables
Fine Dining Server
Cafe Sbisa
01.2017 - 01.2018
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Server/Manager
Little Gem Saloon
10.2015 - 12.2016
- Answered phone in the daytime scheduling musicians and bands to play at our dinner and music venue.
- Booked, organized and set up rooms for private parties with live music.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability.
- Worked closely with the Head Chef to coordinate dinner service and private parties happening simultaneously.
Restaurant Bar Manager
St. Charles Tavern
08.2012 - 09.2015
- Made alcoholic beverages and served food from behind the bar while managing the front of the house
- Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
- Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
- Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
Education
High School Diploma -
Skills
- Intuitive and Self Aware
- Anticipate and cater to guest needs
- Adapt quickly and learn fast
- Efficient in fast paced environment
- Exceptional communication
- Energetic and pleasant to be around
- Guest engagement on point
- Memory and Consolidation
Timeline
Restaurant Server - Daisy Dukes Breakfast Diner
08.2023 - 02.2025
Breakfast Server - Cafe Fleur Di Lis
02.2018 - 12.2019
Fine Dining Server - Cafe Sbisa
01.2017 - 01.2018
Server/Manager - Little Gem Saloon
10.2015 - 12.2016
Restaurant Bar Manager - St. Charles Tavern
08.2012 - 09.2015
Archbishop Chapelle - High School Diploma,
Delgado Community College - ,
University of New Orleans - ,
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