Summary
Overview
Work History
Education
Skills
Certification
Timeline
Computer Proficiencies
Generic

Stori Ranieri

Port St. Lucie

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven track record in training and leading teams to enhance guest engagement and satisfaction. Expertise in managing service quality and implementing effective training programs, resulting in improved employee performance and memorable guest experiences.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Lead Training Coach

BerryFresh Cafe
2017 - Current


  • Provided constructive feedback to employees, supporting their growth and development within the organization.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by addressing and resolving guest concerns swiftly and professionally.

Server

FirstWatch
2014 - 2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Service Manager

Mediterra Golf and Beach Country Club
2009 - 2014
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Coordinated special events and private parties, ensuring memorable experiences for guests and generating repeat business.

Education

High School Diploma -

Westland High School
Galloway, OH

Cosmetology

Hayes Tech School
Grove City, OH

Medical Coding

Weston Academy
Online

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise

Certification

Certified Dining Room Professional

Certified Wine Stewart

Certified ServSafe Manager

Timeline

Lead Training Coach

BerryFresh Cafe
2017 - Current

Server

FirstWatch
2014 - 2017

Service Manager

Mediterra Golf and Beach Country Club
2009 - 2014

High School Diploma -

Westland High School

Cosmetology

Hayes Tech School

Medical Coding

Weston Academy

Computer Proficiencies

Trained and accomplished in various POS programs, including Toast, Aloha, ClubSoft, POSI touch. In addition, competent and enthusiastic user of Sling ,Jolt, Schedulefly, HotSchedules

Similar Profiles

CREATE PROFILE