Storm Dickerson
Lexington,KY
Summary
Reliable District Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 8 years of management performance.
Results-driven district manager accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for food management. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Area Manager
Jimmy Johns
08.2020 - Current
- Maintain and manage daily operations of 4-5 franchise locations - Hire, train and supervise General Managers of each location - Oversee territory functionality, products and daily operations - Audit location paperwork, payroll, inventory , deposits - Ensure product quality and needed quantities are available throughout the territory
Store Manager of Operations
Jimmy Johns
09.2016 - 08.2020
- Maintain and manage daily operations - Hire, train and supervise in-shop and mobile employees -Manage daily operations - Responsible for scheduling, payroll, inventory and purchasing
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Increased sales by [Number]% with special displays and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interacted well with customers to build connections and nurture relationships.
- Raised property accuracy and accountability by creating new automated tracking method.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Student Manager
University of Kentucky, Women
08.2011 - 05.2015
- Facilitate and managing team laundry and equipment - Maintain sense of urgency during practices to ensure efficiency and safety - Assist coaching and support staff with daily and weekly tasks - Accommodate and resolve player issues with equipment and travel - Execute game day operations
- Assisted manager with day-to-day logistics and coordinated student activities.
- Trained staff in department procedures and requirements to build cohesive and successful team.
- Coordinated schedules for program events and services to maintain desired coverage and performance levels.
- Kept facility clean and neat with regular attention to maintenance demands.
Student Manager
University of Kentucky, Bachelor of Science
01.2011 - 01.2015
- Assisted manager with day-to-day logistics and coordinated student activities.
- Trained staff in department procedures and requirements to build cohesive and successful team.
- Kept facility clean and neat with regular attention to maintenance demands.
- Coordinated schedules for program events and services to maintain desired coverage and performance levels.
- Handled routine issues independently and coordinated solutions to complex operational and student problems.
- Planned special events for students, increasing engagement and satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
Bachelor of Science - Kinesiology & Exercise Science
University of Kentucky
Lexington, KY05.2015
Skills
- Sales Expertise
- Desktops, Laptops and Mobile Devices
- Heat Transfer
- Directing Team Members
- Controlling Costs
- Staff Training
- P&L Administration
- Recruitment and Hiring
- Staff Development
- Managing Assets
- Territory Assignments
- Order Management
- Employee Scheduling
- Performance Monitoring and Evaluation
Timeline
Area Manager
Jimmy Johns
08.2020 - Current
Store Manager of Operations
Jimmy Johns
09.2016 - 08.2020
Student Manager
University of Kentucky, Women
08.2011 - 05.2015
Student Manager
University of Kentucky, Bachelor of Science
01.2011 - 01.2015
Bachelor of Science - Kinesiology & Exercise Science
University of Kentucky
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