Storm Kennedy
Mount Vernon
Summary
Dedicated professional with extensive experience in managing daily operations and enhancing customer service. Proven ability to effectively communicate and solve problems, ensuring seamless service delivery and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Service Assistant
Ace In The Hull Boat Works
Anacortes
04.2020 - 11.2025
- Assisted with scheduling service appointments
- Performed light marine maintanance and clean up
- Ordered supplies over the phone and in person
- Delivered parts and equipment to job sites
- Prepared bills and invoices for customers
Retail Store Manager
Skagit Building Salvage
Mount Vernon
09.2014 - 01.2020
- Managed daily store operations and ensured efficient workflow.
- Trained and mentored new staff on customer service practices.
- Oversaw inventory management and organized stockroom layouts.
- Developed promotional displays to enhance product visibility.
- Handled customer inquiries and resolved complaints effectively.
- Coordinated with suppliers for timely product deliveries and quality assurance.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Junior Sevice Writer/Receptionist Administrator
Marine Service Center
Anacortes
08.2000 - 12.2011
- Collaborated with technical teams to ensure accuracy of service documentation.
- Ensured that all written work met quality standards before submission deadlines.
- Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
- Proofread copy to check grammar, punctuation, spelling, syntax, and organization of material.
Education
Associate of Arts - General Studies
Skagit Valley College
Mount Vernon, WA06-1995
Skills
- Service scheduling
- Marine maintenance
- Supply ordering
- Invoice preparation
- Customer service
- Customer relationship management
References
References available upon request.
Timeline
Service Assistant
Ace In The Hull Boat Works
04.2020 - 11.2025
Retail Store Manager
Skagit Building Salvage
09.2014 - 01.2020
Junior Sevice Writer/Receptionist Administrator
Marine Service Center
08.2000 - 12.2011
Associate of Arts - General Studies
Skagit Valley College