Storm Schaffer
wyoming
Summary
Detail-oriented professional with a solid background in delivery operations and customer service. Known for enhancing delivery processes and maintaining strong client relationships. Ready to leverage expertise to improve operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Delivery Driver
LKQ Corporation - Keystone Automotive
Grand Rapids, MI
08.2023 - 06.2026
- Delivered automotive parts efficiently to various locations, ensuring timely and accurate service.
- Collaborated with warehouse staff to optimize loading processes and enhance delivery efficiency.
- Maintained accurate delivery logs and documentation for inventory tracking and accountability.
- Conducted vehicle inspections to maintain safety standards and compliance with company policies.
- Utilized GPS technology to plan optimal routes, reducing travel time and fuel consumption.
- Resolved customer inquiries regarding delivery status, improving overall customer satisfaction levels.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Kitchen Assistant
Bier Distillery
Comstock Park, MI
04.2022 - 08.2023
- Collaborated with chefs to streamline cooking processes and enhance meal presentation.
- Assisted in food preparation and ingredient organization for efficient kitchen operations.
- Maintained cleanliness and sanitation standards in compliance with health regulations.
- Operated kitchen equipment, ensuring proper use and safety protocols were followed.
- Implemented time-saving techniques that improved overall kitchen workflow efficiency.
- Monitored inventory levels and assisted in ordering supplies to prevent shortages.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Ensured proper storage of ingredients to maintain freshness and reduce waste.
- Managed inventory for kitchen supplies, contributing to cost-effective operations.
- Followed recipes and chef instructions to prepare food correctly.
Hospitality Specialist
Edison Christian
Grand Rapids, MI
10.2019 - 04.2022
- Coordinated guest services to enhance overall customer satisfaction and streamline operations.
- Managed scheduling and staffing to optimize resource allocation during peak periods.
- Collaborated with various team members to meet guests' requests.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Enforced provision of services in line with company standards.
Education
No Degree - Mechanical Engineering
Grand Rapids Community College
Grand Rapids, MI04-2033
High School Diploma -
West Michigan Aviation Academy
Grand Rapids, MI07-2021
Skills
- Commercial driver's license
- Clean driving record
- Defensive driving
- Route planning
- Loading and unloading
- Heavy lifting
- Order verification
- Safe food handling
- Food preparation
- Attention to detail
- Client relationship management
- Customer service
- Positive attitude
- Route planning
Timeline
Delivery Driver
LKQ Corporation - Keystone Automotive
08.2023 - 06.2026
Kitchen Assistant
Bier Distillery
04.2022 - 08.2023
Hospitality Specialist
Edison Christian
10.2019 - 04.2022
No Degree - Mechanical Engineering
Grand Rapids Community College
High School Diploma -
West Michigan Aviation Academy