Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Hi, I’m
Storm Stein
Loxahatchee
Summary
Overview
10
years of professional experience
Work History
The Cooper
Bartender/Server
09.2025 - Current
Job overview
- Crafted specialty cocktails and beverages, enhancing customer satisfaction and experience.
- Resolved customer complaints promptly, fostering a welcoming atmosphere and loyalty.
- Implemented upselling strategies, boosting overall sales through effective customer engagement.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Cask & Ale
Bartender
11.2020 - 05.2025
Job overview
- Extensive craft cocktail knowledge and experience.
- Maintain cleanliness, ensure compliance with health standards, resolve customer complaints promptly.
- Collaborate with team for seamless service, train new staff, adapt to fast-paced environment.
- Create signature drinks, increase customer satisfaction, contribute to repeat business.
- Proficient cash handling and knowledge of POS
- Delivered exceptional customer service, enhancing guest experiences and fostering repeat patronage through personalized interactions.
- Coordinated with kitchen staff to synchronize food and drink orders, resulting in timely service and elevated customer satisfaction.
- Developed new cocktail recipes, attracting a broader clientele and enhancing the establishment's reputation for creativity and quality.
Selby Gardens
Cocktail Specialist
01.2020 - 11.2023
Job overview
- Educated guests on the history and facts for highlighted spirit for each event.
- Crafted unique cocktail pairings for each menu item offered during each event.
- Engaged guests with captivating narratives about spirits, enhancing their event experience and fostering a welcoming atmosphere.
- Executed precise event setups and breakdowns, guaranteeing a smooth flow of activities while adhering to safety and quality standards.
Daruma
Bartender
02.2020 - 12.2020
Job overview
- Coordinated with kitchen staff to ensure timely food and beverage service, resulting in seamless dining experiences.
- Maintained accurate inventory records and executed daily stock checks, ensuring optimal supply levels and reducing waste.
- Cultivated a welcoming atmosphere through attentive service, enhancing guest satisfaction and fostering repeat patronage.
- Streamlined drink preparation processes, reducing wait times and boosting customer turnover during peak hours.
- Partnered with kitchen staff to synchronize service flow, leading to improved meal timing and overall dining experience.
- Worked closely with service team to optimize table turnover rates, achieving marked improvements in overall dining efficiency.
Lazy Lobster
Bartender/Barback/Server
03.2018 - 11.2020
Job overview
- Streamlined beverage prep, boosting service speed and customer satisfaction
- Fostered team environment, enhancing communication and shift efficiency
- Delivered exceptional service, building rapport and enhancing dining experiences
Munchies 420
Bartender
02.2019 - 03.2020
Job overview
- Delivered exceptional customer service, fostering a welcoming atmosphere and enhancing patron satisfaction through attentive interactions.
- Managed inventory effectively, minimizing waste and ensuring product availability.
- Monitored sales trends to adjust drink specials, driving noticeable increases in bar revenue during peak hours.
- Implemented a new cocktail menu based on seasonal ingredients, attracting new customers and enhancing brand appeal.
The Grasshopper
Server/Host
02.2016 - 02.2019
Job overview
- Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat visits through attentive engagement.
- Trained new servers on menu offerings and service protocols, contributing to a well-informed team and improved service efficiency.
- Streamlined service processes, decreasing wait times and enhancing overall guest satisfaction during peak hours.
Education
Heartwood Yoga InstituteBradenton, FL, United States
RYS 200
07.2017
University Overview
Completed RYT-200 Immersion yoga teacher training certification course in addition to aerial yoga certification.
Saint Thomas More High SchoolMilwaukee, WI, United States
High School
01.2011
University Overview
Skills
- Cocktail Crafting
- Customer Service
- Team Collaboration
- Upselling Strategies
- Attention to Detail
- Cash Handling
- Creative Problem Solving
- Inventory Management
- Menu Development
- Conflict Resolution
- POS systems
- Health standards compliance
- Staff training
Timeline
Bartender/Server
The Cooper
09.2025 - Current
Bartender
Cask & Ale
11.2020 - 05.2025
Bartender
Daruma
02.2020 - 12.2020
Cocktail Specialist
Selby Gardens
01.2020 - 11.2023
Bartender
Munchies 420
02.2019 - 03.2020
Bartender/Barback/Server
Lazy Lobster
03.2018 - 11.2020
Server/Host
The Grasshopper
02.2016 - 02.2019
Saint Thomas More High School
High School
Heartwood Yoga Institute
RYS 200