Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stormi Boyd

Austin,TX

Summary

Strategic event management leader with 25+ years of experience and 8.5 years at Opus Agency, specializing in talent development, hiring strategy, and operational excellence. Proven success in leading high-performing teams, designing inclusive onboarding and training programs, and building strong feedback and career development systems. Recognized for fostering cultures of engagement, often acting as triage by simplifying complex and stepping in for high-risk situations, and streamlining processes to improve performance and operational efficiency. Trusted partner to senior leadership for Talent manager enablement, resourcing strategy, and agency-wide process improvements.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Director, Event Management

Opus Agency
05.2022 - Current
  • Directly manages 11 staff including 6 talent managers, impacting a total team of 39; mentor & coach to drive engagement, improve performance, and navigate complex HR scenarios.
  • Led hiring strategy & execution in collaboration with Talent Acquisition, creating skill-based evaluations & business exercises that improved quality of hires and strengthened team.
  • Designed and implemented immersive onboarding strategies (Slack channel, integration meetings), supporting successful hiring and integration of 71 employees in one year.
  • Coached and mentored managers across the department, building clear career paths and fostering long-term retention.
  • Lead role in talent management operations for the EM department, including promotions tracking, RYG Manager Status Report, performance coaching, and quarterly compliance checks for mandatory training.
  • Leadership & Talent Development

Director, Event Management

Opus Agency
01.2020 - 05.2022
  • Partnered with VP to establish FAM trip criteria, streamline organizational charts, and build the Talent Development Overview consolidating resources, processes, and tools.
  • Conducted a 36-event Project Lead audit ensuring best-practice alignment, improving execution quality and reducing escalations.
  • Participated in the revamp of Project Lead training to strengthen adoption of standardized best practices and cross-team collaboration.
  • Built contingency and risk management protocols for large-scale events (e.g., Palo Alto Networks SKO), recognized in Agency All Hands.
  • Partner with key Opus Agency leaders in monthly meetings to strengthen cross-department collaboration, proactively identify risk areas, and implement preventative actions to mitigate potential impact.
  • Operational Strategy & Process Improvement

Senior Manager, Customer Success

Opus Agency
01.2017 - 01.2020
  • Spearheaded skip-level 1:1 process for Talent Managers, creating a feedback and review system that identified early warning signs of disengagement and improved retention.
  • Led recognition and culture-building initiatives (Happy Half Hours, EM PAC programs) to strengthen engagement and cross-departmental collaboration.
  • Served as a trusted mentor beyond direct reporting lines, consistently sought for conflict resolution, career guidance, and coaching.
  • Leadership advocate for EM PAC team who increased engagement and supported the implementation of multiple new initiatives to build culture in the EM department.
  • Culture & Engagement

Director of Professional Services

Red Velvet Events, Inc.
01.2014 - 01.2017
  • Led a team of 9 delivering 300+ events annually (100–17,000 attendees). Managed full event lifecycle, multi-city roadshows, all training and best practice creation, and onsite operations.
  • Exceeded annual team goals by Q3.

Senior Events & Convention Manager

Keller Williams Realty International
01.2004 - 01.2014
  • Oversaw planning and execution of events up to 10,500 attendees; managed multi-million-dollar budgets, 200+ breakouts, and extensive vendor contracts.

Education

Bachelor of Arts - Organizational Management & Social & Criminal Justice

Ashford University
Austin, TX
01-2010

Skills

  • Talent Development & Retention
  • Talent Acquisition & Onboarding
  • Performance Management & Coaching
  • Career Pathing & Employee Growth
  • Culture Building & Employee Engagement (PAC)
  • Process Improvement & Change Management
  • Stabilizer & Triage – Brining calm resolution to issues
  • Team building and motivation

Certification

  • Certified Meeting Professional (CMP)
  • Certified Meeting Manager (CMM)

Timeline

Senior Director, Event Management

Opus Agency
05.2022 - Current

Director, Event Management

Opus Agency
01.2020 - 05.2022

Senior Manager, Customer Success

Opus Agency
01.2017 - 01.2020

Director of Professional Services

Red Velvet Events, Inc.
01.2014 - 01.2017

Senior Events & Convention Manager

Keller Williams Realty International
01.2004 - 01.2014

Bachelor of Arts - Organizational Management & Social & Criminal Justice

Ashford University

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