Stormie Jones
Forsyth,GA
Summary
Proven leader at Keller Interiors LLC, adept in workflow optimization and installation supervision, enhancing team productivity and client satisfaction. Skilled in fostering teamwork and collaboration, demonstrated through successful project completions and a notable increase in client retention. Excel in multitasking and communication, ensuring efficient operations and positive outcomes. Hard-working Site Manager with 6 years of experience. Educated in OSHA safety requirements and experienced leading team of over 10+ workers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Install Manager
Keller Interiors LLC
07.2021 - Current
- Streamlined installation processes for improved team productivity and faster project completion times.
- Implemented inventory management system to track materials usage, minimizing waste and cutting project expenses.
- Developed and maintained strong relationships with key industry partners, fostering cooperation on large-scale projects.
- Provided exceptional customer service by addressing client concerns promptly, resulting in increased client retention rates.
- Consistently met or exceeded project deadlines by efficiently delegating tasks among team members according to their strengths and expertise areas.
- Increased customer satisfaction by providing timely and efficient installations of various systems.
Server
Texas Roadhouse
06.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Office Coordinator
Keller Interiors LLC
05.2019 - 07.2021
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
Detail Coordinator
Keller Interiors LLC
09.2018 - 05.2019
- Ensured compliance with company policies, safety regulations, and local laws in all aspects of store management.
- Demonstrated excellent problem-solving skills by identifying potential issues before they escalated into larger problems, ensuring swift resolution with minimal impact on customer experience.
- Increased customer satisfaction by addressing and resolving their concerns promptly and effectively.
- Established open communication channels among team members, fostering a collaborative work environment that improved overall productivity.
- Researched issues to obtain appropriate answers to customer inquiries.
Office Coordinator
AIG Flooring
01.2016 - 09.2018
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Education
High School Diploma -
Jackson High School
Jackson, GASkills
- Site Inspections
- Scheduling Coordination
- Workflow Optimization
- Installation Supervision
- Teamwork and Collaboration
- Hardworking and Reliable
- Problem-Solving
- Multitasking
- Excellent Communication
- Management
- Energetic and Positive
- Self Motivation
Timeline
Install Manager
Keller Interiors LLC
07.2021 - Current
Server
Texas Roadhouse
06.2019 - Current
Office Coordinator
Keller Interiors LLC
05.2019 - 07.2021
Detail Coordinator
Keller Interiors LLC
09.2018 - 05.2019
Office Coordinator
AIG Flooring
01.2016 - 09.2018
High School Diploma -
Jackson High School
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