Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stormie Nelson

Port Aransas,TX

Summary

Detail-oriented professional with experience in office management and administrative support. Proven track record of streamlining office operations, increasing productivity and reducing costs. Expert in scheduling, data entry and filing. Dedicated management professional with experience leading high-performing teams in a diverse and dynamic environment. Adept in developing and implementing service strategies tailored to customer needs, managing customer complaints, and driving customer satisfaction. Proven ability to identify and resolve service issues, streamline processes, and exceed organizational goals. Strategic, results-driven professional with demonstrated success elevating operational standards to improve overall team and business performance. Communicates clear work expectations and company vision to set and achieve measurable goals in demanding, complex work environments. Proven leader with seasoned ability to inspire teams and capitalize on emerging opportunities to enhance business profile, reputation, and influence. Hardworking professional offers demonstrated success in leading teams and managing projects to successful completion. Skilled in problem-solving and conflict resolution, with a strong focus on customer service and satisfaction. Proven track record of developing and implementing successful strategies to optimize performance, increase efficiency, and improve quality. Experienced in budgeting, forecasting, and financial management. Dynamic leader with strong background contributing to process improvements and changeimplementation. Skilled analyst and problem-solver focused on eliminating operational gaps andoptimizing services. Provide team members with the knowledge and tools to succeed in fast-pacedenvironments. I've been a stay at home mom for most of my adult life since 2012. I also cleaned houses on the side, babysat, another little odd jobs. But my babies are older and I'm ready to get back out there, all I need is a chance. My resume is not great, but my willing to work and problem solve, and anything else I get thrown at me I'm willing to do.

Overview

7
7
years of professional experience

Work History

House Keeper

Coastal Cowgirl Cleaning
05.2021 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.

Office Assistant

Silver Sands
01.2021 - 05.2022
  • I over seen the laundry and liens department, placed orders, stocked liens, bathroom supplies, made orders for the laundry equipment. Ect.

Office Administrator

Deerskin manufacturing
11.2018 - 02.2020
  • Processed invoices, payments, and incoming and outgoing mail.
  • Answered phone calls and managed inquiries from customers and vendors.
  • Answered phones professionally while providing accurate information about company products or services.

Education

High School Diploma - undefined

Springtown high school
Springtown, Texas
05.2009

Skills

  • Microsoft Office Proficiency
  • Written Communication
  • Performance Monitoring
  • Document Management
  • Calendar Management
  • Verbal Communication
  • Administrative Support
  • Expense Reporting
  • Problem Solving
  • Attention to Detail
  • Inventory Control
  • Multitasking
  • Time Management
  • Organizational Skills
  • Scheduling Appointments
  • Customer Service

Timeline

House Keeper

Coastal Cowgirl Cleaning
05.2021 - Current

Office Assistant

Silver Sands
01.2021 - 05.2022

Office Administrator

Deerskin manufacturing
11.2018 - 02.2020

High School Diploma - undefined

Springtown high school
Stormie Nelson