Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Stormie Palacios

Frisco,TX

Summary

Proven Shipping Specialist with a track record of enhancing shipment efficiency and accuracy for Diamonds Direct. Skilled in inventory management and effective communication, adept at resolving discrepancies and streamlining back-office operations. Always ensuring timely delivery and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Shipping Specialist

Diamonds Direct
08.2023 - 08.2024
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to other Back Offices and DIamond Experts.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Handled day-to-day shipping and receiving overseeing 5-40 packages per day.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Executive and Personal Assistant to the CEO

Wise Resource Development
04.2022 - 10.2022
  • Assisted in recruiting, hiring and training of team members.
  • Assisted with email inbox in-take of three+ emails.
  • Reported issues to higher management with great detail.
  • Scheduled professional and personal appoinments for the CEO and her family.
  • Took care of their family animals while they were traveling for summer. (This was cool their dog's name is Luka.)

Front Office Receptionist

Diamonds Direct
11.2021 - 08.2023
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Provided clerical support to company employees by copying and filing documents.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered multi-line phone system and enthusiastically greeted callers.

Education

No Degree - Applied Science

Collin County Community College District
Frisco, TX
01.2027

Skills

  • Shipping Documentation
  • Effective Communication
  • Teamwork and Cooperation
  • Shipment Tracking
  • Attention to Detail
  • Shipping and receiving
  • Inventory Management

Accomplishments

  • The employee of the month (Aqua- Tots ) -June 2018.
  • Team Spirit Award ( Shake Shack ) -January 2021

Timeline

Shipping Specialist

Diamonds Direct
08.2023 - 08.2024

Executive and Personal Assistant to the CEO

Wise Resource Development
04.2022 - 10.2022

Front Office Receptionist

Diamonds Direct
11.2021 - 08.2023

No Degree - Applied Science

Collin County Community College District

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Stormie Palacios