Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stormy Damirian

Albuquerque,NM

Summary

Dynamic leader with a proven track record at AdaptHealth, enhancing operational efficiency and customer satisfaction. Expert in compliance management and operational excellence, with outstanding communication skills. Achieved significant improvements in organizational effectiveness and employee retention. Skilled in mentoring and developing teams, focusing on innovative solutions and strategic growth.

Overview

9
9
years of professional experience

Work History

Regional Operations Manager

AdaptHealth
10.2020 - Current
  • Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Enhanced customer satisfaction through effective communication and problem-solving strategies.
  • Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
  • Developed processes to save on costs and prevent losses.
  • Devised and executed training plans for new and existing staff to support competency and compliance.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Increased employee retention by implementing comprehensive training programs and opportunities for advancement.
  • Maintained high safety standards throughout the region, minimizing accidents and incidents.
  • Maintained strict compliance with industry regulations and standards, conducting regular audits and training sessions.
  • Led training and development initiatives, enhancing skills and competencies of regional staff.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Electrical Apprentice

Millers Superior Electric
11.2018 - 10.2020
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.
  • Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Spliced, joined and connected wire to accurately install new electrical systems.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
  • Adhered to electrical and building codes when installing and repairing electrical systems or components.
  • Read and interpreted drawings to provide wiring layouts for new installations.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
  • Boosted customer satisfaction, resolving electrical issues promptly and accurately under guidance.
  • Supported senior electricians in diagnosing and repairing faults in electrical systems, enhancing system reliability.
  • Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
  • Spliced, joined and connected wire to fixtures and other electrical components.
  • Troubleshot and repaired malfunctioning systems and components.

Lead Mental Health Technician

Brookhaven Hospital
08.2015 - 11.2018
  • Supported family members in understanding their loved one''s mental health condition through clear explanations of diagnoses, treatment options, and available resources.
  • Reduced instances of aggressive behavior in patients through effective crisis intervention techniques and de-escalation strategies.
  • Increased patient satisfaction by providing compassionate support and encouraging open communication regarding their mental health needs.
  • Participated in ongoing professional development opportunities to stay current on best practices in the field of mental health care.
  • Enhanced patient care by implementing individualized treatment plans and collaborating with multidisciplinary teams.
  • Provided effective leadership to junior mental health technicians through mentorship, guidance on best practices, and constructive feedback.
  • Ensured continuity of care for patients transitioning between levels of service by coordinating with external organizations on referrals and resources.
  • Assisted therapists in developing and updating treatment goals, ensuring relevant interventions were implemented for optimal outcomes.
  • Conducted comprehensive assessments to gather essential information about each patient''s history, symptoms, risks factors, strengths, and needs.
  • Promoted recovery-oriented care by fostering a sense of hope, empowerment, and self-determination among patients.
  • Improved team efficiency by streamlining communication channels between mental health professionals within the facility.
  • Facilitated group therapy sessions to help patients develop coping skills, build social connections, and improve overall wellbeing.
  • Documented patient progress accurately, maintaining confidentiality while adhering to HIPAA regulations and facility guidelines.
  • Maintained a safe and therapeutic environment for patients by conducting regular safety checks and adhering to established protocols.
  • Managed challenging cases effectively through strong problem-solving abilities combined with a calm and empathetic demeanor.
  • Assisted in the development of new programs and initiatives to address emerging trends, challenges, or gaps in services within the facility.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Maintained patient records, documenting changes in patient condition.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Counseled and mentored clients on substance use and life choices.

Education

High School Diploma -

Okemah High School
Okemah, OK
05-2004

Skills

  • Operational Efficiency
  • Excellent interpersonal skills
  • Staffing oversight
  • Warehouse Management
  • Outstanding communication skills
  • Maintenance Scheduling
  • Transportation Management
  • Federal Regulations
  • Knowledge of performance tracking
  • Compliance Management
  • Report writing experience
  • Budget knowledge
  • Standard Operating Procedures
  • Inventory Monitoring
  • Expense Tracking
  • Delivery fleet management
  • Safety protocol
  • Customer and vendor relations
  • Cost Reduction
  • Employee Scheduling
  • Operations Management
  • Customer Service
  • Policy Development and Enforcement

Timeline

Regional Operations Manager

AdaptHealth
10.2020 - Current

Electrical Apprentice

Millers Superior Electric
11.2018 - 10.2020

Lead Mental Health Technician

Brookhaven Hospital
08.2015 - 11.2018

High School Diploma -

Okemah High School

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Stormy Damirian