Stormy Foster
New Boston,TX
Summary
Organized proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Enthusiastic with extensive experience in customer service and cash handling at banks and money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting goals and processing high volumes of error-free transactions. Dependable, adaptable, providing excellent customer service, clerical support and public interaction.
Overview
11
11
years of professional experience
Work History
Bank Teller
Farmers Bank & Trust
11.2022 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Counted and packaged currency and coins.
- Assisted customers with compromised debit cards and issued new credentials.
- Audited fellow teller currency to contribute to dual-control procedures.
- Placed orders for customer checks and verified starting numbers.
- Sold and cross-sold bank products to new and existing customers.
- Assisted with training of new tellers on policies and procedures.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Balanced teller drawers and ATM cash.
- Executed wire transfers, stop payments and account transfers.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Cross-sold credit cards, loans and other bank products.
- Monitored and verified suspicious activity on customer accounts.
- Counted, verified and handled bank deposits and armored car transactions.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Prepared bank deposits and corporate cash shipments.
- Oversaw, balanced and managed change fund to facilitate customer transactions.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
Event Coordinator
Jersey Church \ Victory Tabernacle New Boston
08.2016 - 08.2020
- Written and verbal communication with with presentation and negotiating skills.
- Coordinated vendors, timelines and budgets for events.
- Oversaw event logistics, venue scheduling and accommodations.
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
- Tracked payments, balances and registrations for various events.
- Developed diagrams and floor plans with event setup requirements.
- Coordinated and allocated equipment, supplies and staff for events.
- Seamlessly handled large sums of money
- inventory listing, sourcing
- Created program activities, agendas and budgets based on client requirements.
Secretary
Integrity Installations
02.2013 - 07.2016
- Company Budgeting
- Payroll
- Filing of Payroll and employee information.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.Ordered office supplies to purchase items and maintain appropriate levels.
- Processed documents and materials for dissemination to appropriate parties.
- Managed multiple calendars and contacts using computer software.
- Greeted visitors and directed to appropriate location or person.
- Created and updated spreadsheets to track and report data.
- Scheduled meetings and sent invitations specifying time and location.
Education
High School Diploma -
James Madison High School
Longview Texas 05.2009
Skills
- Excellent communication skills both verbal and written
- Contract Negotiations and Administration
- Adaptability
- Time Management
- Customer service and Multitasking
- Cost Estimating
- Inquiry Response
- Complaint Resolution
Timeline
Bank Teller
Farmers Bank & Trust
11.2022 - Current
Event Coordinator
Jersey Church \ Victory Tabernacle New Boston
08.2016 - 08.2020
Secretary
Integrity Installations
02.2013 - 07.2016
High School Diploma -
James Madison High School
Similar Profiles
Sydney RollandSydney Rolland
Teller/Customer Service Representative at Farmers Bank & TrustTeller/Customer Service Representative at Farmers Bank & Trust
Lee Ann FellhoelterLee Ann Fellhoelter
Teller/Book at Farmers Bank & TrustTeller/Book at Farmers Bank & Trust
April ChrismanApril Chrisman
Risk Management Specialist at First Farmers Bank & TrustRisk Management Specialist at First Farmers Bank & Trust