Developed management skills in collaborative and fast-paced environments, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server Team Lead / Bartender
Mayawell Bar
03.2023 - Current
Preparing cocktails for guests
Collaborating with team members during busy shifts for efficient workflow and excellent guest experiences.
Performing opening and closing duties, ensuring establishment was prepared for seamless service transitions.
Demonstrating strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assisting in training new hires, providing guidance on standards and best practices.
Supporting colleagues during peak hours by bar-backing to foster collaborative work environment that enhanced overall productivity levels.
Managing and motivating servers to be productive and engaged in work.
Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
Kitchen Manager/Lead Baker
Daughters Baking
05.2022 - 11.2022
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Scheduled and received product deliveries, adhering to food cost and budget.
Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
Implemented effective inventory control systems to reduce food spoilage and waste.
Baker/Assistant Manager
Daughter's Baking
11.2020 - 05.2022
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
Trained and supervised new employees on bakery operations and procedures.
Leveraged social media to showcase bakery creations, significantly increasing online engagement and inquiries.
Clinic Technician
Greater Birmingham Humane Society
04.2019 - 01.2020
Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
Contributed to team collaboration through effective communication and cooperation with colleagues.
Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Administered medications to animals in treatment and documented changes in condition.
Maintained detailed records of animal health care and diagnostic treatments.
Pharmacy Technician
Brooklere Pharmacy
01.2018 - 04.2019
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Collected co-payments or full payments from customers.
Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Education
Some college - Business Administration And Marketing
Bevill State Community College
Sumiton, AL
12.2018
High School Diploma -
Dora High School
Dora, AL
05.2018
Skills
Strong multitasking
Customer service
Outgoing personality
Strong work ethic
Inventory management
Staff training and development
Time Management
Attention to detail
Verbal and written communication
Certification
National Pharmacy Technician Certification (PTCB)
CPR
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server Team Lead / Bartender
Mayawell Bar
03.2023 - Current
Kitchen Manager/Lead Baker
Daughters Baking
05.2022 - 11.2022
Baker/Assistant Manager
Daughter's Baking
11.2020 - 05.2022
Clinic Technician
Greater Birmingham Humane Society
04.2019 - 01.2020
Pharmacy Technician
Brooklere Pharmacy
01.2018 - 04.2019
Some college - Business Administration And Marketing
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Demi Chef at Merivale (Ash Street Cellar, Bar Topa, Bar Totti's, Bert's Bar & Brasserie)Demi Chef at Merivale (Ash Street Cellar, Bar Topa, Bar Totti's, Bert's Bar & Brasserie)