STORMY HALIFAX
Indian Rocks Beach,FL
Summary
Dedicated and driven individual with a proven track record of success in raising a high-achieving student. Recently took time off as a stay-at-home mom to nurture and guide a high school honor student. Eager to leverage my skillset and contribute to a team that values hard work and self-motivation. Confident in my ability to bring the same level of dedication and commitment to any professional environment. Excited about the opportunity to make a meaningful impact and collaborate with a team that shares my passion for excellence.
Overview
23
23
years of professional experience
Work History
Chiropractic Office Manager
Florida Health Doctors P.A
2023.08 - 2024.08
- Managed daily operations of the chiropractic office, ensuring a smooth workflow for patients and staff alike.
- Fostered a welcoming atmosphere within the waiting area that put patients at ease before their appointments began.
- Oversaw all aspects of patient care coordination, including appointment scheduling, treatment plans, and follow-up communication.
- Confirmed appointments,10 to 20 a day , communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Teller/CSR
PNC Bank
2016.10 - 2018.02
- Engage Clients to help them process their financial transaction, while asking open ended questions to help identify new opportunities to position partners in Banking, Mortgage, and Investments
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Sales Associate
Jared the galleria of jewelry
2008.01 - 2010.01
- Retail sales including new and repeat clients including outbound phone sales calls
- Inventory management and promotional events to capitalize on monthly sales goals and timelines
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
Branch Manager
American General Finance
2001.06 - 2007.05
- Led a team of sales professionals that were responsible for opening new accounts, managed accounts payable and receivable, executed collections, and grew branch revenue in Commercial Retail Accounts, Mortgages, and Personal Loans
- Maintained friendly and professional customer interactions.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Submitted loan applications to underwriter for verification and recommendation.
Education
Associate of Arts - Communication of Technology
Jefferson Community College
Louisville, KY05.1997
Skills
- Customer Service Focused
- Ability to Handle Multiple Tasks & Priorities
- Sales Oriented Conversationalist
- Self-Starter who Motivates Peers
- Strong Organizational Skills
- Proficiency in Cross – Selling
- Office administration
- Excellent communication
- Adaptability and flexibility
Timeline
Chiropractic Office Manager
Florida Health Doctors P.A
2023.08 - 2024.08
Teller/CSR
PNC Bank
2016.10 - 2018.02
Sales Associate
Jared the galleria of jewelry
2008.01 - 2010.01
Branch Manager
American General Finance
2001.06 - 2007.05
Associate of Arts - Communication of Technology
Jefferson Community College