Stormy Jenkins
Brunswick,GA
Summary
Highly motivated person with many professional hats and is currently looking for an interesting position/career with a growing company that can use my energy and skills to develop, motivate, lead and encourage employee productivity. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Highly-motivated Probation Officer with 6 years experience in the criminal justice system, including case management, field supervision and weapons training. Seasoned professional with excellent communication, organization and interpersonal skills.
Overview
16
16
years of professional experience
Work History
Probation Officer/Office Manager
CSRA Probation Services Inc
08.2018 - Current
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Conducted investigations into violations and other allegations.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Wrote progress reports and testified under oath at court hearings.
- Oversaw administration of DNA indexing and drug and alcohol screenings for offenders.
- Completed reports on behalf of court and associated legal entities.
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
- Handled over 500 full-cycle caseloads per month.
- Use computers for various applications, such as database management or word processing.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Establish work procedures or schedules and keep track of daily work of clerical staff.
- Supervise other clerical staff and provide training and orientation to new staff. Train and assist staff with computer usage.
- Read charges and related information to courts and, if necessary, record defendants' pleas.
- Prepare and issue orders of court, such as probation orders, release documentation, sentencing information, or summonses. Record case dispositions, court orders, or arrangements made for payment of court fees.
- Search files and contact witnesses, attorneys, or litigants to obtain information for court. Answer inquiries from general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines. Meet with judges, lawyers, parole officers, police, or social agency officials to coordinate functions of court.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Manage staffing, interviews and payroll.
Certified Nursing Assistant
Private Home Health John Wallace
10.2021 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Mental Health Technician PRN
St. Simon's By The Sea
04.2019 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Maintained patient records, documenting changes in patient condition.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Counseled and mentored clients on substance use and life choices.
- Monitored 15 minute safety round checks
CNA Social Service Tech
Gateway, Tech, Consumers
04.2017 - 04.2020
- Supervise Consumers
- Maintain Charts
- Vitals
- Counsel consumers
- Perform drug screenings
- Transport
Coastal Home Care
03.2015 - 01.2017
- Provide care and support to clients
- Operate CAG
- Organized and detail-oriented with a strong work ethic
- Assisting patients with day-to-day grooming tasks
- Assisting in using bathroom and cleaning
- Creating individualized plans for each child based on their needs, abilities, and interests
- Helping children with their homework and studying with them as needed
- Maintaining a safe environment by following safety procedures and using safety equipment while caring for a child with special needs
- Providing emotional support by listening to concerns and problems, helping them understand their feelings, and teaching them how to handle difficult situations.
- Transport to daily activities and events
Assistance Manager
Security Finance
01.2013 - 03.2016
- Refinance Loans
- Close out
- Daily stats/reports
- Take payments
- Bank deposit
- Field work
Caregiver
First Light Home Health Care
07.2014 - 03.2015
- Assist elderly patients with daily functions
- Assist dementia patients
Patient Care Advocate
Express Scripts Call Center
10.2007 - 04.2012
- Refilled Rx for patients
- Explain claims and benefits
- Transfer to physicians
- Track mail order deliveries
- Override claims for local pharmacies
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Answering inbound calls from customers and prospects
- Providing customer service and support for their needs and issues
- Processing orders and payments
- Handling customer complaints and deescalating conflicts
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Strong phone and verbal communication skills along with active listening
Education
Bachelor of Science - Criminal Justice Minor Psychology
Troy University
Brunswick, GA06.2021
Associate of Science - Criminal Justice
Troy University
Brunswick, GA01.2019
Paraprofessional Assessment Certification Certificate(Certificate) - Parapro
Coastal Pines Technical College
Brunswick, GA04.2017
CNA Certification CNA License(Certified)Cpr&First - Certified Nursing Assistant
Excel CNA & CPR Training
Jacksonville, FL03.2015
Diploma - undefined
Jean Ribault Senior High School
Jacksonville, FL2006
Skills
- Human Resources
- Data Entry
- Computer knowledge in various programs
- Case Management
- Court and Trial Proceedings
- Recording Vital Signs
- Trustworthy Companion
- Collecting Specimens
- Patient-Focused Care
- Activities of Daily Living (ADL) Support
- Excellent Customer Service Skills
- HIPAA Requirements
- Financial Reporting
- Profit and Loss Statements
- Documentation
- Office Supplies and Inventory
- Organizational Skills
- Email Correspondence
Timeline
Certified Nursing Assistant
Private Home Health John Wallace
10.2021 - Current
Mental Health Technician PRN
St. Simon's By The Sea
04.2019 - Current
Probation Officer/Office Manager
CSRA Probation Services Inc
08.2018 - Current
CNA Social Service Tech
Gateway, Tech, Consumers
04.2017 - 04.2020
Coastal Home Care
03.2015 - 01.2017
Caregiver
First Light Home Health Care
07.2014 - 03.2015
Assistance Manager
Security Finance
01.2013 - 03.2016
Patient Care Advocate
Express Scripts Call Center
10.2007 - 04.2012
Bachelor of Science - Criminal Justice Minor Psychology
Troy University
Associate of Science - Criminal Justice
Troy University
Paraprofessional Assessment Certification Certificate(Certificate) - Parapro
Coastal Pines Technical College
CNA Certification CNA License(Certified)Cpr&First - Certified Nursing Assistant
Excel CNA & CPR Training
Diploma - undefined
Jean Ribault Senior High School
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