Summary
Overview
Work History
Education
Skills
Certification
REFERENCES
Timeline
Generic

Stormy Johnson

Vienna,WV

Summary

Board-certified Pharmacy Technician excited to bring experience in all elements of medication dispensing to a growing team. Highly proficient in building lasting relationships with patients and customers. Effective at processing and filling prescriptions under direction of fully qualified professional. Customer service-oriented and well-organized with solid understanding of pharmacy operations and regulations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walgreens
Vienna, WV
06.2023 - Current
  • Progressed from cashier to Senior Certified Pharmacy Technician within Walgreens.
  • Entered prescriptions, insurance details, and patient information into computer databases.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted customers by answering questions, locating items or referring to a pharmacist for medication information.
  • Utilized POS system to receive and process customer payments.
  • Supported pharmacy operations by answering telephones and responding to questions or requests from patients.
  • Prepared prescription transfers to other pharmacies.
  • Assisted coworkers in filling prescription orders accurately and efficiently.
  • Ordered medications from wholesalers as needed and maintained records of all shipments.
  • Received and stored daily incoming orders.
  • Assisted in training new employees on pharmacy procedures.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Reconstituted medications and vaccines.
  • Transferred vaccines from vials to sterile, disposable syringes, using aseptic techniques.
  • Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.

Records Specialist

Bureau of Fiscal Service
Parkersburg, WV
10.2022 - 06.2023
  • Sorted and maintained record storage in a warehouse setting.
  • Monitored access to confidential records, ensuring adherence to privacy policies.
  • Retrieved documents and files from records rooms and online databases.
  • Assisted in the digitization of paper records using Adobe Acrobat, significantly reducing physical storage needs.
  • Scanned images and documents with careful attention to clear scans.
  • Used the company database to save scanned records for easy access for treasury employees.
  • Coordinated the secure destruction of obsolete records in accordance with legal and company policies.
  • Used Microsoft Excel to keep track of all the data collected.

Shift Supervisor

Starbucks Coffee Company
Vienna, WV
02.2021 - 10.2022
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized teamwork to complete customer orders.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated a variety of machinery and tools safely and efficiently.
  • Completed routine maintenance.
  • Handled customer complaints and concerns promptly.
  • Coached employees on food safety standards.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Checked temperatures of coffee brewing equipment regularly.
  • Adhered to all company policies regarding cash management procedures.
  • Utilized POS system to receive and process customer payments.
  • Counted tills and completed daily deposits.

Assistant Manager

Burger King
Vienna, WV
09.2017 - 02.2021
  • Began work at this company while attending high school, and continued work while in college.
  • Acquired many lifelong skills, such as customer service, food handling, cash management, and more.
  • In charge of payroll and weekly purchase orders.
  • Utilized POS system to receive and process customer payments.
  • Counted and completed daily bank deposits.
  • Organized schedules and shift coverage to meet expected business demands.
  • Enforced and trained employees on company policies and procedures.
  • Acquired a ServSafe Certification.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated and maintained all kitchen equipment.

Education

High School Diploma -

Parkersburg High School
Parkersburg, WV
05-2019

Some College (No Degree) -

Marshall University
Huntington, WV

Skills

  • Prescription processing
  • Insurance verification
  • Medication preparation
  • Inventory management
  • Customer service
  • Aseptic techniques
  • Team collaboration
  • Problem solving
  • Effective communication
  • Medication storage
  • Attention to detail
  • Data entry

Certification

  • Certified Pharmacy Technician (PTCB)
  • Certified Immunizer
  • Certified in BLS/CPR

REFERENCES

Tessa Cavins - Pharmacy Operations Manager

  • (304) 222-4857
  • Tessawilliams@gmail.com

Patricia Baidoo - Staff Pharmacist

  • (304) 991-3621
  • Pbaidoo1@comcast.net

Trinity Radcliff - Store Manager

  • (304) 761-8442
  • Trendykc@yahoo.com

Timeline

Certified Pharmacy Technician

Walgreens
06.2023 - Current

Records Specialist

Bureau of Fiscal Service
10.2022 - 06.2023

Shift Supervisor

Starbucks Coffee Company
02.2021 - 10.2022

Assistant Manager

Burger King
09.2017 - 02.2021

High School Diploma -

Parkersburg High School

Some College (No Degree) -

Marshall University

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