Summary
Overview
Work History
Education
Skills
Timeline
Generic

STORMY KIZER

Carson City

Summary

Dynamic retail professional with proven expertise in customer service and inventory management at Carson Smoke Shop. Demonstrated leadership in team supervision and operational efficiency, enhancing client satisfaction and reducing discrepancies. Skilled in money handling and decision-making, consistently fostering a positive shopping environment and driving repeat business through exceptional service.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Carson Smoke Shop - WDC
09.2015 - 07.2025
  • Assisted in daily operations, maintaining smooth workflow and team collaboration.
  • Supported management by coordinating staff schedules and task assignments.
  • Learned to utilize company software for tracking inventory and sales performance.
  • Contributed to customer service initiatives, enhancing client satisfaction levels.
  • Participated in training sessions to develop operational knowledge and skills.
  • Engaged in problem-solving discussions, identifying solutions for operational challenges.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Store Associate

Wal-Mart Supercenter
02.2014 - 05.2015
  • Managed inventory levels, ensuring optimal stock availability and organization.
  • Monitored store cleanliness and safety standards, promoting a welcoming environment for customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.
  • Contributed to efficient inventory management by participating in routine stock counts and reporting discrepancies promptly.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Reduced inventory loss through accurate stock management and adherence to store policies.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

GED -

Douglas High School
Minden, NV
11-2011

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Staff supervision
  • Staff management
  • Retail operations
  • Customer rapport
  • Workplace safety compliance
  • Inventory management
  • Organizational skills

Timeline

Assistant Manager

Carson Smoke Shop - WDC
09.2015 - 07.2025

Store Associate

Wal-Mart Supercenter
02.2014 - 05.2015

GED -

Douglas High School

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