Stormy Ryan
Pittsburgh,PA
Summary
Proven track record in enhancing patient care and operational efficiency, notably at AHN. Mastered HIPAA compliance and demonstrated exceptional organizational skills. Achieved significant improvements in electronic health record accuracy and patient satisfaction through meticulous attention to detail and superior problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Clinical Access Cooridinator
AHN
11.2023 - Current
- Trained new staff members on relevant software systems, contributing to a well-prepared workforce.
- Coordinated medical records management, ensuring timely and accurate documentation for effective patient care.
- Ensured timely resolution of patient complaints or concerns related to access issues through diligent investigation and follow-up communication efforts.
- Enhanced patient satisfaction with efficient scheduling of appointments and followups.
- Increased efficiency of daily operations by implementing electronic health record system for accurate data management.
- Reduced errors in billing processes by meticulously reviewing and verifying patient demographics and insurance information.
- Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
Kitchen Hand
Reformed Presbyterian Home
09.2023 - 11.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
Pharmacy Technician
The Veterans Affairs Hospital
03.2018 - 04.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Skills
- HIPAA Compliance
- Decision-making capabilities
- Customer service expertise
- Exceptional organization
- Insurance Verification
- Detail-oriented approach
- Problem-Solving
- Customer Service
- Patient check-in
Timeline
Clinical Access Cooridinator
AHN
11.2023 - Current
Kitchen Hand
Reformed Presbyterian Home
09.2023 - 11.2023
Pharmacy Technician
The Veterans Affairs Hospital
03.2018 - 04.2020
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