Mary Dyer

Work History

Inbound Stower

Amazon

Euclid, OH

08.2023 - Current

Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Strengthened communication skills through regular interactions with others.

Cashier

Gabriel Brothers

Mansfield, OH

05.2022 - 09.2023

Separated damaged items from functional ones before placing on shelves.
Sorted over [Number] products onto shelves according to type, weight, and size.
Inspected items for any damages and reported discrepancies to supervisor.
Maintained clean and organized workspaces to uphold safety standards.
Safely stacked items to maximize space within acceptable safety limits.
Utilized scanning equipment to quickly locate and identify items and stock locations.
Complied with safety regulations and protocols to reduce risks and safeguard teams.
Arranged merchandise according to company standards to maintain tidy and organized stockroom.
Maintained safety and efficiency to maximize overall productivity and increase stowing rates by [Number]%.
Stayed accountable for storage and organization of warehouse merchandise.
Organized and restocked shelves periodically to maintain stock availability.
Assisted customers with locating merchandise and providing product information.
Sorted and delivered materials to different work areas and staff.
Coordinated with team members to receive shipments and store in proper locations.

Picker

Amazon

Euclid, OH

08.2020 - 02.2021

Worked fast to meet assigned daily picking quotas.
Used RF scanners to track orders and verify accuracy.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Followed safety protocols and procedures to minimize workplace accidents.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Verified proper labeling and identification on all orders before shipment.
Scanned and verified UPC codes for all products to aid in identification.
Established and maintained positive relationships with customers and vendors through excellent customer service.
Utilized voice pick technology to increase order accuracy.
Followed orders precisely for correct items, sizes and quantities.
Kept work areas neat, clean and free from debris.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.

CSR

RaceTrac

Riverview, FL

06.2016 - 10.2018

Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Responded to customer requests for products, services, and company information.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Investigated and resolved customer inquiries and complaints quickly.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Trained new personnel regarding company operations, policies and services.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Sought ways to improve processes and services provided.
Managed timely and effective replacement of damaged or missing products.
Reached out to customers after completed sales to suggest additional service or product purchases.

Timeline

Work History

Inbound Stower

Cashier

Picker

CSR

Overview

Education

GED -

Skills

Summary

Work Preference

Work Type

Location Preference

Important To Me

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