Shanyce Toy

• Create successful, functional environments and systems for residential and business spaces.
• Intermediate skills using microsoft systems to create organizational systems and to communicate with clients.
• Provide coaching, mentoring, and consultation to achieve successful goal outcomes.
• Developed systems-based approach to establish successful completion of goals in a timely manner.
• Designed and implemented comprehensive organizational strategies to maximize productivity.
  

• Assist coworkers and staff members with special tasks on daily basis.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
• Developed strategies to streamline and improve office procedures.
• Scheduled office meetings and appointments for staff teams.
• Executed record filing system to improve document organization and management.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Established administrative work procedures to track staff's daily tasks.

• Provided patient education to improve understanding and self-care.
• Obtained patient medical history, medication information, symptoms, and allergies.
• Prepared, administered and documented medications under direction of licensed medical provider.
• Collected and documented patient medical information such as blood pressure and weight.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.

· Directed daily operations with planned work methods and schedules; established priorities based upon unit training / mission needs.

· Supervised military and federal civilian administrative support staff performing aviation resource management functions; ensured adherence to regulations and federal requirements in a fast-paced environment.

· Utilized Aviation Resource Management System (ARMS) and ORACLE database to manage flight and jump pay, and conducted quarterly training seminars.

· Advanced Operational Risk Manager (ORM) to reduce or offsets risks by systematically identifying hazards; which includes risk assessment; risk decision making; and implementation of effective risk controls.

· Maintained a security clearance; Updated data and statistics via Communication Security (COMSEC) protocols with zero errors on inventory.

· Assist unit with United States Air Force wide auditing processes and performed internal file audits.

· Responsible for collecting and reviewing aircrew files for accuracy and integrity of forms, deadlines and certifications.

· Prepared, reviewed, maintained and inspected compliance with directives and reports

· Generated, pre-screened and prepared clearance authorizations

· Interpreted public law, planned, organized, and directed aircrew and parachutist resource activities.

· Validated that aircrew members have met daily aircraft safety and physical requirements before authorizing them to proceed to their assigned aircraft.

· Status of Resources and Training System (SORTS) Handler; provides a timely and accurate assessment of the status of the resources required by a unit to accomplish its wartime mission.

· Created and enforced detailed organization processes to ensure continuity and increase quality and service standards.

· Worked closely with crew members in intense, quickly changing and dangerous environments.

· Provided weekly/monthly scheduling capabilities and limitation updates to leadership; briefed quarterly mission-related goals and operation improvement.

· Conducted performance reviews with personnel and set performance standards; mentored employee growth and maximized abilities and skill levels.

· Trained new staff on job duties, company policies, and safety procedures for missions.

· Led in and out-processing briefings; collect aircrew records for data entry using classified computer systems.

· Reconciled with Operational and Maintenance support elements to determine accurate flying hour log for over 200+ personnel.

· Key liaison for radio operations for in-flight personnel; communicating with on-ground personnel to support in-flight missions pre, during and post operations.

· Administrative tasks; creating emails, memorandums, faxing, and scheduling for over 200 aircrew and office personnel.

· Developed digital filing systems and spear-headed the transition.