Stratton Bates
Edmond,OK
Summary
Reliable employee who brings attention to detail and utilizes time management abilities to successfully multitask in fast-paced environments. Focused worker who assists fellow employees in completing tasks.
Overview
5
5
years of professional experience
Work History
Server
S&B Burger Joint
09.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Barista
Starbucks
01.2022 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Used POS system to accurately enter orders and process payments.
Store Manager
Old School Bagel Cafe
05.2018 - 01.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Science - Nursing
University of Central Oklahoma
Edmond, OK12.2026
High School Diploma -
Edmond Memorial High School
Edmond, OK05.2022
Skills
- Sales Expertise
- Check Payment Processing
- To-Go Order Preparation
- Menu Memorization
- Assist Customers
- Dining Customer Service
- Train Employees
- Price Memorization
- Stocking and Replenishing
- Sandwich Preparation
- Coffee Machinery
- Food Preparation and Safety
Timeline
Server
S&B Burger Joint
09.2022 - Current
Barista
Starbucks
01.2022 - 08.2022
Store Manager
Old School Bagel Cafe
05.2018 - 01.2022
Bachelor of Science - Nursing
University of Central Oklahoma
High School Diploma -
Edmond Memorial High School
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