STRAWBERRI YOUNG
Monticello,Utah
Summary
Versatile professional with a unique blend of expertise as both a pharmacy technician and a successful doTERRA essential oil business owner, now seeking to leverage these skills in a business administration role. Possessing 15 years of hands-on experience in pharmacy operations, adept at maintaining accuracy, efficiency, and regulatory compliance. Skilled in organizational management, inventory control, and delivering exceptional customer service within healthcare settings. As a doTERRA business owner, demonstrated proficiency in sales, marketing, and leadership, driving business growth through education and client engagement. With a strong foundation in both healthcare and entrepreneurship, I am equipped with valuable insights and a proactive approach to problem-solving. I am eager to contribute administrative and interpersonal skills to this new professional endeavor.
Overview
24
24
years of professional experience
Work History
Pharmacy Technician
San Juan Health
05.2018 - Current
- Maintained proper drug storage procedures, registries, and inventory records for controlled drugs
- Took daily records of temperature where medications were stored
- Managed charges for medications used and corrected any errors found
- Refill medication machines and manage supply inventories and medication outdates.
- Repackaged bulk medications into single use containers
- Oversaw medication invoices, credits and returns
- Built new meds in Cerner program
- Used Controlled System Database to document controlled substances filled through ER.
- Took monthly surface sampling of sterile compounding lab
- Ordered supplies for pharmacy
- Compounded medications for outpatient infusions
- Oversaw recalls on medications
- Performed monthly inspections at San Juan Health Clinics and San Juan Hospital for medication areas and kits.
- Organized systems for filing and storing paperwork.
- Kept track of medication discrepancies on Excel spreadsheet also used line graphs to observe data.
- Answered incoming calls and questions from providers, nurses and patients.
- Scheduled patients for outpatient infusions.
Business Owner
DoTERRA Essential Oils
07.2013 - Current
- Product Knowledge: Deep understanding of doTERRA essential oils, their benefits, uses, and applications
- Sales and Marketing: Ability to promote doTERRA products effectively, attract customers, and drive sales through events and networking
- Customer Service: Excellent interpersonal skills to provide exceptional customer service, address inquiries, and build lasting relationships with clients
- Networking: Strong networking skills to expand customer base, build partnerships with other businesses, and engage with potential clients and team members
- Leadership: Capability to lead and motivate team of distributors or team members, provide guidance, support, and training to help them succeed in their doTERRA business
- Time Management: Efficiently manage time and resources to balance business responsibilities, including product orders, customer interactions, team training, and personal development
- Communication: Clear and effective communication skills, both written and verbal, to convey information about doTERRA products, business opportunities, and support resources to customers and team members
- Organization: Strong organizational skills to manage inventory, track sales, maintain records, and stay on top of business-related tasks and deadlines
- Problem-solving: Ability to troubleshoot issues, handle customer concerns
- Financial Management: Basic understanding of business finances, including budgeting, tracking expenses, and maximizing profits while adhering to doTERRA's policies and guidelines
- Self-Motivation: Initiative and drive to set and achieve business goals, stay motivated during challenging times, and continuously improve skills and knowledge in the essential oil industry
- Compliance: Knowledge of doTERRA's policies, procedures, and compliance regulations to ensure ethical business practices and maintain a good standing with the company
- Health and Wellness Education: Desire to educate myself and others about the health benefits of essential oils, holistic wellness practices, and natural solutions for everyday living
- Passion for Wellness: Genuine passion for health and wellness, with a commitment to promoting natural solutions and empowering others to live happier, healthier lives with the help of doTERRA essential oils
Pharmacy Technician
Main Street Drug
03.2018 - 04.2018
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Reviewed and verified customer information and insurance provider information
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Managed drug and supply inventories
- Regularly stocked shelves, rotated stock and checked for expired medications
- Completed new and updated patient profiles, including lists of patient medications
- Repackaged bulk medicines, filled bo les with prescribed medications and affixed correct labels
- Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions
- Prepared medications such as emulsions, liquids, powders and ointments
- Hand counted control medications, measured liquids and reconstituted antibiotics
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications
- Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
Pharmacy Technician
Jolley's Compounding Pharmacy
05.2003 - 04.2008
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Collected co-payments or full payments from customers
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Reviewed and verified customer information and insurance provider information
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Effectively resolved insurance rejections and other billing issues
- Managed drug and supply inventories
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving
- Regularly stocked shelves, rotated stock and checked for expired medications
- Completed new and updated patient profiles, including lists of patient medications
- Reconstituted oral liquids
- Efficiently operated cash register and handled cash, checks, and charge transactions
- Prepared medications such as emulsions, liquids, powders and ointments
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
Pharmacy Technician
Spence's Pharmacy
09.2000 - 05.2003
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Reviewed and verified customer information and insurance provider information
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Effectively resolved insurance rejections and other billing issues
- Regularly stocked shelves, rotated stock and checked for expired medications
- Completed new and updated patient profiles, including lists of patient medications
- Reconstituted oral liquids
- Efficiently operated a cash register and handled cash, checks, and charge transactions
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
Education
Bachelor of Arts - Liberal Arts
Utah State University
Logan, UT2005
Skills
- Interpersonal communication skills
- Record keeping skills
- Good organizational skills
- Knowledge of accounts payable procedures
- Knowledge of accounts reconciliation
- Knowledge of purchasing procedures
- Skilled with computer programs, including
- Excel, Outlook and Word
- Skilled with basic office equipment, including printers, copiers, and telephone systems
- Patient confidentiality
- Excellent customer service skills
License
Pharmacy Technician License through State of Utah Department of Commerce Division of Occupational & Professional Licensing.
Volunteer & Community Service
- Coached recreation volleyball for 4 years.
- Currently on Parks & Beautification Committee.
- Served and serving in many leadership callings in my church.
Timeline
Pharmacy Technician
San Juan Health
05.2018 - Current
Pharmacy Technician
Main Street Drug
03.2018 - 04.2018
Business Owner
DoTERRA Essential Oils
07.2013 - Current
Pharmacy Technician
Jolley's Compounding Pharmacy
05.2003 - 04.2008
Pharmacy Technician
Spence's Pharmacy
09.2000 - 05.2003
Bachelor of Arts - Liberal Arts
Utah State University
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