Streeter Gehrt
Kansas City,MO
Summary
Dedicated and adaptable professional with a proven track record of delivering exceptional service, solving complex problems, and supporting both customers and team members in fast-paced environments. Skilled at analyzing challenges, identifying solutions, and ensuring efficient operations while maintaining a strong focus on safety, accuracy, and customer satisfaction. Experienced in building positive customer relationships, resolving issues effectively, and coordinating between departments to improve overall service quality. Recognized for reliability, teamwork, and leadership abilities, with success in training colleagues, streamlining processes, and enhancing the customer journey. Eager to bring strong communication, organizational, and problem-solving skills to a Customer Experience Coordinator role to ensure every customer interaction is smooth, professional, and memorable.
Automotive professional with strong background in vehicle diagnostics and repair. Consistently recognized for delivering reliable and timely solutions that enhance vehicle performance. Known for fostering collaborative team environments and adapting to changing work demands. Skilled in engine repair, brake systems, and electrical diagnostics. Knowledgeable and adaptable professional with a strong foundation in problem-solving and task management. Demonstrated ability to analyze challenges, develop effective solutions, and ensure goals are achieved efficiently. Proven record of applying technical skills, critical thinking, and attention to detail to deliver high-quality results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Automotive Technician
Walmart
08.2024 - 08.2025
- Diagnosed and repaired mechanical issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance services, ensuring compliance with manufacturer specifications.
- Collaborated with team members to streamline repair processes and enhance workflow efficiency.
- Mentored junior technicians in best practices for troubleshooting and repairs.
- Implemented preventive maintenance schedules to reduce equipment downtime and enhance performance.
- Evaluated customer concerns, providing tailored solutions to improve vehicle reliability.
- Maintained accurate records of repairs and services performed for client transparency and follow-up.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Ensured adherence to safety protocols, fostering a culture of workplace safety among staff.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
- Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
- Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
- Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
- Assisted in selection of quality parts and supplies, ensuring repair durability.
- Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
- Reduced repeat repair visits by implementing thorough quality control checks.
- Maintained up-to-date knowledge of automotive industry standards and practices.
Warehouse Forklift Operator
Walmart
11.2023 - 07.2024
- Operated forklifts to transport goods within warehouse efficiently.
- Conducted routine inspections on equipment to ensure safety compliance.
- Loaded and unloaded shipments, maintaining organization throughout the process.
- Collaborated with team members to streamline inventory management practices.
- Assisted in training new employees on safe forklift operation and warehouse procedures.
- Maintained accurate records of inventory movements using warehouse management systems.
- Implemented best practices for storage, enhancing space utilization and accessibility.
- Monitored stock levels to support timely replenishment of merchandise in the facility.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
- Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
- Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
- Packed items into appropriate containers for shipment.
- Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
- Kept up-to-date on company policies and procedures relating to forklift operations through continuous training sessions and self-directed learning.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklifter.
- Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Assisted in inventory management through accurate record-keeping of forklift operations and stock movement.
- Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.
- Aided in the reduction of overall lead time, promptly transporting materials from receiving dock to designated storage areas using a forklift.
- Manually counted Number of picked and packaged orders for any loss.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Forklift Operator/Warehouse
Chewy
12.2022 - 09.2023
- Loading and unloading materials using a forklift or other machinery
- Labeling, sorting, and relocating items within the warehouse or factory
- Optimizing loads to ensure operational efficiency and safety
- Complying with safety protocols and reporting any damages or issues
- Performing maintenance work on the forklift or other machinery
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted routine safety inspections on equipment to ensure compliance with standards.
- Collaborated with team members to optimize workflow and improve productivity.
- Trained new employees on proper forklift operation and safety protocols.
- Monitored inventory levels and reported discrepancies to management promptly.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Maintained accurate records of materials moved and stored within the facility.
- Led daily safety briefings to promote a culture of safety among warehouse staff.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
- Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
- Streamlined order processing by accurately updating inventory management software.
- Facilitated prompt shipping, executing precise and timely order fulfillment.
Independent Contractor
Glam'r Gear
12.2020 - 12.2022
- Developed innovative product packaging solutions to enhance customer experience and brand visibility.
- Managed logistics and inventory processes to ensure timely delivery of products and materials.
- Collaborated with design teams to create engaging promotional materials for marketing campaigns.
- Implemented quality control measures that improved product consistency and customer satisfaction.
- Trained new contractors on operational procedures, fostering a collaborative work environment.
- Oversaw project timelines, ensuring efficient workflow and adherence to deadlines across various assignments.
- Analyzed market trends to inform strategic decisions on product offerings and positioning within the industry.
- Established strong relationships with vendors, optimizing supply chain efficiency and reducing costs.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
- Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
- Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
- Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Improved overall project quality by reviewing work diligently before submission to the client for approval.
- Trained new team members to apply best coding best practices and proper use of development tools.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Devised and implemented processes and procedures to streamline operations.
- Observed packing operations to verify conformance to specifications.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Lifeguard
The View
08.2018 - 11.2020
- Supervised pool area to ensure safety and compliance with regulations.
- Monitored swimmers' behavior to prevent accidents and respond effectively to emergencies.
- Conducted regular safety drills and training sessions for staff members.
- Implemented safety protocols, enhancing overall emergency response effectiveness.
- Provided first aid assistance and managed emergency situations calmly and efficiently.
- Trained new lifeguards on safety procedures, protocols, and customer service skills.
- Collaborated with management to develop strategies for improving guest experience and safety measures.
- Evaluated equipment conditions regularly, recommending repairs or replacements as necessary.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Promoted water safety awareness with educational presentations to community groups.
Education
Bachelor of Science - Engineering
Metropolitan Community College
Kansas City, MO07-2030
Skills
- Strong work ethic
- Changing tires
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
- Changing oil
- Valid Driver's license
- Hand and power tools
- Time management
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Parts replacement
- Fluid exchanges
- Customer service
- Brake systems
- Inspecting vehicles
- Steering systems
- Vehicle inspection
- Tire services
- Suspension systems
- Alignments experience
- System repairs
- Transmissions
- Fuel systems
- Exhaust systems
- Team collaboration
- Preventive maintenance services
- Installing equipment
- Coolant system control
- Electrical failure repairs
- Battery services
- Heavy lifting
- Replacing filters
- Engine rebuilds
- Heating and air conditioning
- Vehicle inspections
- Drivetrain repair
- Automotive electronics
- Drivetrain and axle installation
- Customer relations
- Wheel alignments
- Electrical experience
- Emissions control
- Rebuilding engines
- Advanced diagnostics
- Flexible schedule
- Physical stamina
- Estimating work
- Electrical systems
- Work Planning and Prioritization
- Quality assurance
- Operating air compressors
- Quality assurance inspections
- Soldering skills
- Welding and fabrication
- Maintaining records
- Maintenance scheduling
- Preparing work orders
- Calibrating systems
- Managing parts
- Manual transmissions
- Hazardous waste management
- Roadside repair
- Purchasing parts and inventory
- Electrical repair procedures
- Performance tuning
- Issue resolution
- Inventory organizing
- Job scheduling
- Repair quotes
- Service scheduling
- Optimizing engine performance
- Chemical disposal
- ASE certification
- Relaying complex information
- Hybrid systems
- Road-worthiness evaluations
- Bay management
- Detailing services
- Relationship building
- Scheduled services
- Customer relationship management (CRM)
- Calibrating instruments
- Supply ordering
- Inventory auditing
- Ordering supplies
- Contract negotiation
- Rust removal
- Ticket writing
- Vendor relations
- Paintless dent repair
- Oil change services
- Verbal and written communication
- Safety protocols and procedures
- Multitasking and organization
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Improved efficiency by 20% by streamlining daily workflows and implementing organizational systems.
- Recognized as Employee of the Month (3x) for outstanding performance, teamwork, and reliability.
- Trained and mentored 5 new hires, helping them become fully productive team members ahead of schedule.
- Resolved 95% of customer issues on the first interaction, improving satisfaction scores.
- Consistently achieved top 10% ranking in customer feedback ratings across the team.
- Successfully managed high-volume daily calls/emails while maintaining professionalism and accuracy.
- Diagnosed and repaired over 200+ complex issues with a 98% accuracy rate.
- Reduced downtime by 15% through proactive maintenance and problem-solving.
- Managed daily operations that resulted in on-time project delivery 95% of the time.
Certification
- Pallet Jack Certification April 2023 to Present
- Driver's License
- HVAC Certification
- Certified Pool Operator July 2020 to July 2024
- Forklift Certification February 2023 to October 2023
- CPR/First Aid August 2018 to August 2021
- EPA Certification
- EPA Type I
Languages
English
Native or Bilingual
Timeline
Automotive Technician
Walmart
08.2024 - 08.2025
Warehouse Forklift Operator
Walmart
11.2023 - 07.2024
Forklift Operator/Warehouse
Chewy
12.2022 - 09.2023
Independent Contractor
Glam'r Gear
12.2020 - 12.2022
Lifeguard
The View
08.2018 - 11.2020
Bachelor of Science - Engineering
Metropolitan Community College