Stuart Hakoun
Manning,SC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Inovalon
Bowy
01.2011 - 01.2016
- Extracted data from from electronic medical records in Doctor offices and hospitals. -This work was home based and required travel to Albuquerque, NM, Hartford CT and Charleston SC.
IBM
Hopewell Junction
01.2005 - 01.2006
- Transferred to to work in tech support department supporting the Astra Zeneca pharmaceutical sales team.
IBM
Southbury
01.1999 - 01.2001
- Network Monitor - Windows NT was the platform used to access Lotus Notes,6 - Used Lotus Notes on a daily basis for department documentation and mail. - Diagnosed and reported file system problems and server outages. - Responsible for checking Web pages sent "live"over the Internet and IBM
- Intranet.
Education
M.S. in Computer Science -
Pace University
01.1993
Rockland Nursing School
Skills
- Cleaning using antivirus
- Data Backup and restore
- Setup Cloud access
- Tutoring
- Data Management
- MS Office
- Excellent Communication
Applications
- Word Perfect
- MS Word
- Netscape
- Corel Draw
- Illustrator
- Autocad
- Excel
- MS Works
Programs Written
- Picture Viewer (Visual Basic)
- Invoice Database (Tool Book)
- Loan Interest Calculator (Tool Book & Pascal)
- Price Estimation (dBASE)
- PingPong (C)
Operating Systems
- Microsoft Windows 95
- 98
- XP
- 7
- 8
- 10
- 11
Hardware
- Laptop and Desktop Router Install and Setup
- Mother Boards
- Hard Drives
- Modems
- Network boards
- Sound cards
- Monitors
Languages
- C
- DBASE
- Visual Basic
- Object Oriented Pascal
- Smalltalk
- Tool Book
Certification
- LPN
- HAM Radio
Timeline
Inovalon
01.2011 - 01.2016
IBM
01.2005 - 01.2006
IBM
01.1999 - 01.2001
M.S. in Computer Science -
Pace University
Rockland Nursing School
Similar Profiles
Katy BoehmKaty Boehm
Talent Acquisition Partner II at InovalonTalent Acquisition Partner II at Inovalon
Alex RussellAlex Russell
Business Development Manager at InovalonBusiness Development Manager at Inovalon
Janel Lea RozanskiJanel Lea Rozanski
Project Manager at INOVALONProject Manager at INOVALON
Hannah AndersonHannah Anderson
Enterprise Account Executive at InovalonEnterprise Account Executive at Inovalon
KEOSHA HARRISONKEOSHA HARRISON
PCA at She Cares LLCPCA at She Cares LLC