Summary
Overview
Work History
Education
Skills
Timeline
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Stuart Lipp

Cincinnati,Ohio

Summary

Proven leader and problem-solver, helping to provide an excellent customer experience in a fast-paced and challenging environments. Gained valuable exposure to sports business operations as a Cincinnati Reds intern, supporting fan engagement initiatives, ticket sales, and ballpark events while contributing to the Reds Way customer service program. Skilled in POS software, relationship building, and issue resolution. Highly energetic camp counselor who excels in relationship building, issue resolution, and driving team efficiency while proving leadership and a great environment for campers. Eager to learn and aptitude for applying new knowledge with skill and efficiency.

Overview

6
6
years of professional experience

Work History

Gameday Ticketing and Operations Intern

Cincinnati Reds
03.2025 - 08.2025
  • Promoted and sold Cincinnati Reds Fan Club memberships, driving engagement and revenue growth.
  • Facilitated and coordinated fan club events and activities, enhancing member satisfaction and retention.
  • Sold All You Can Eat (AYCE) ticket add-ons, upselling fans to maximize per-capita spending.
  • Competed in intern ticket sales contests, consistently meeting and exceeding performance benchmarks.
  • Played a key role in executing Reds Way, the team’s customer service initiative, ensuring superior fan experiences.
  • Partnered with Ballpark Operations to problem-solve in real time, maintaining smooth event operations.
  • Assisted with special events around the ballpark, supporting marketing and fan engagement initiatives.
  • Shadowed Reds Authentics, gaining exposure to sports memorabilia sales benefitting the Cincinnati Reds Community Fund.
  • Proficient in ProVenue sales software for ticketing, account management, and reporting.


Assistant Manager

Ramundo's Pizzeria
10.2019 - 05.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Responsible for training new team members and ensuring they upheld the company standards.

Counselor

YMCA Camp Ernst
06.2021 - 08.2024
  • Worked with children of varying age, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Recognized with an award for outstanding service as a junior counselor.

Education

Bachelor of Science - Sports Leadership And Management

Miami University
05.2027

High School Diploma -

St. Xavier High School
05.2023

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Customer interaction
  • Complex Problem-Solving
  • Relationship Building
  • New Hire Training
  • POS System Operation

Timeline

Gameday Ticketing and Operations Intern

Cincinnati Reds
03.2025 - 08.2025

Counselor

YMCA Camp Ernst
06.2021 - 08.2024

Assistant Manager

Ramundo's Pizzeria
10.2019 - 05.2025

High School Diploma -

St. Xavier High School

Bachelor of Science - Sports Leadership And Management

Miami University

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